Service Design Capabilities by Nicola Morelli
English | EPUB | 2020 ( 2021 Edition ) | 104 Pages | ISBN : 3030562816 | 7.85 MB
This book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales.