Project Management Foundations: Quality [Updated: 7/3/2025]
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 44m | 273 MB
Instructor: Daniel Stanton
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 44m | 273 MB
Instructor: Daniel Stanton
While quality may be a subjective measure when it comes to products like cars, clothes, or food, you can still loosely think of quality as a measure of expectations versus reality. When it comes to the realm of project management, defining quality is a little more cut and dry: To what degree did the project meet its requirements? In this course, Daniel Stanton provides project managers with an introduction to key quality management concepts. As Daniel points out, quality could be the main factor in making a sale and earning repeat business, and understanding the basics of quality management can help you deliver better results. He covers topics like metrics, Six Sigma techniques, quality function deployment, and Pareto analysis, and explains the difference between qualitative and quantitative quality metrics. After this course, you’ll have a better idea of the role quality management plays within project management.
Learning objectives
- Define and explain the five approaches to measuring project quality: validation, verification, precision, accuracy, and tolerance.
- Analyze the impact of poor quality on business costs and the importance of continuous improvement.
- Plan for quality by creating a good set of requirements and incorporating quality assurance and quality control into projects.
- Explain the values of Agile methodology and its benefits for managing software projects and improving project quality.
- Utilize the House of Quality (Quality Functional Deployment) to align project features with customer requirements and maximize value.
- Implement Pareto Analysis to identify the most significant sources of defects and prioritize improvements for maximal impact.
- Conduct inspections, audits, and tests to ensure compliance with standards and improve the quality of project outputs.