IT Troubleshooting Skill Training
IT Troubleshooting Skill Training
Last updated 6/2023
Duration: 30m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 63 MB
Genre: eLearning | Language: English
Last updated 6/2023
Duration: 30m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 63 MB
Genre: eLearning | Language: English
IT Troubleshooting 101 for Analysts and Managers
What you'll learn
Minimize problem duration
Standardize troubleshooting procedure
Practice efficient problem identification
Technical deduction and isolation exercises
Requirements
Minimum of 2 years technical support experience
Description
How to Troubleshoot: IT Troubleshooting Skill Training is about applying logic over technical components to identify faults. It is not about memorizing specific tasks for specific problem. Program focuses on developing a methodical approach in IT troubleshooting.
You will learn the fundamentals of efficient troubleshooting using technical deduction and fault isolation. Through repetitive exercises and drills, program will condition your technical reflexes to raise your troubleshooting intelligence.
Target Audience:
Technical Managers, Enterprise IT Analyst, Data Center Analyst and Call Center Analyst
NOTE:
Skill program complements ITIL and ideal for Technical Managers looking to build a more productive and consistent technical team.
Take this ultimate IT Troubleshooting Skill Training course now and learn how to troubleshoot basic issues.
Who this course is for:
IT Managers
IT Professional
Technical Trainers
Enterprise IT Analyst
Call Center IT Analyst
More Info