Darlene M. Van Tiem, et al, «Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance» (2n

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Darlene M. Van Tiem, et al, «Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance» (2n

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Performance Technology is the systematic process of linking business goals and strategies with the workforce responsible for achieving goals. Performance Technology practitioners use a common methodology to understand, inspire, and improve people—they study and design processes that bring about increased performance in the workplace. Performance Technology systematically analyzes performance problems and their underlying causes and describes exemplary performance and success indicators.

Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance is an easy-to-read, easy-to-apply, and comprehensive explanation of the factors affecting workplace behavior. Using a commonsense approach and consistent structure, the authors explain how to:

Diagnose workplace situations
Identify causes
Select doable, adequate interventions
Implement changes, and
Evaluate results.
Fundamentals of Performance Technology describes each component of the HPT Model in a practical manner, including Performance Analysis, Cause Analysis, Intervention Selection and Design, and Evaluation. Using a handbook format, this book is designed to make the theory and the practice understandable and achievable by the practitioner.

Each chapter includes:

A brief narrative elucidating each major component of the HPT Model and its theoretical underpinnings
An illustrative real-life Case Study showing practical applications from a variety of workplace environments; and
A Job Aid—or performance support tool—to help the reader bring about real workplace performance improvement.
The book is designed to comprehensively explain an established, systematic and reproducible method of improving organizational and individual performance that is understandable, instructional, and attainable.