Foundations of Performance Management
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 50m | 164 MB
Instructor: Nigel Cumberland
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 50m | 164 MB
Instructor: Nigel Cumberland
As a leader, you are deemed a success when your direct reports thrive and reach their goals and full potential. In this course, join instructor Nigel Cumberland as he dives into the subject of performance management, explaining how to manage and optimize your team's performance in support of your company's mission and overall objectives. Nigel—a prolific author, leadership development expert, and executive coach—explains how to set up your team up for success by ensuring that employees have clear, measurable, and achievable goals. He shares tips for delivering feedback to employees, as well as how to determine when 360° feedback is needed. In addition, he discusses how to define your team's learning needs; craft an individual—and team—training and development plan; manage both poor- and high-performing individuals; and maintain a working environment that encourages, acknowledges, and rewards exceptional performance.
Learning objectives
- Describe how to create a competency framework.
- List the components of SMART goals.
- Recognize how to benefit from 360-degree feedback.
- Explain the purpose of a training needs analysis.
- Identify leadership principles that help managers motivate high performers.