Working & Managing In Global Teams

Ensuring Effective & Efficient Teamwork Across Cultures

What you'll learn
Master working and managing in global teams
Use proven tools to successfully communicate across cultures
Explore methods to solve global team challenges
Master working in virtual teams
Employ specific strategies to improve team meetings
Requirements
This course is designed for those working in or managing global teams.
Description
Global teams are the norm today. The combination of new technology and increasing global reach to partners and customers means that the teams that you work with will likely include people who do most of their work somewhere other than where you are (even when we’re not in a pandemic!) Even working locally we are working with those from diverse backgrounds, cultures, languages and country locations. It is critical you find strategies to make teamwork more effective and efficient across time zones and cultures without compromising your own well-being or time commitment.If you are a member or manager of a global team and experiencing miscommunication, a lack of engagement or time zone challenges, implementing the tools and techniques I share in this course will dramatically improve your team experience. After this course, you will save time, boost motivation, ensure deliverables and streamline communication.Specifically, you will learn about four cultural dimensions (time, thought patterns, communication, and formality) that influence our working relationships across cultures and use the 4D Culture tool and O.A.R. method to assess and analyze needs, behaviors and problems with customers, vendors and team members.I’m Melissa Lamson, CEO of Lamson consulting and I’m a global leadership expert. I have spent over 25 years working with top executives and global companies. I have a master’s degree in Intercultural Relations, I’ve started and operated companies both in the US and Europe, and I’ve had the privilege of working on projects in over 40 countries. In this course, I share my knowledge and experience working in global teams to help you build relationships and work in and manage global teams effectively.

Overview

Section 1: Welcome

Lecture 1 Welcome to the Course!

Lecture 2 What is a Global Team?

Lecture 3 What is a Global Mindset?

Lecture 4 Assess Your Own Global Mindset

Section 2: Working in Global Teams

Lecture 5 Review Your Global Mindset Assessment

Lecture 6 Being a Global Team Player

Lecture 7 4D Culture Tool™

Lecture 8 4D Culture Tool™: Time

Lecture 9 4D Culture Tool™: Communication

Lecture 10 4D Culture Tool™: Thought Patterns

Lecture 11 4D Culture Tool™: Formality

Lecture 12 Exercise: Assess a Team Member

Section 3: Managing Global Teams

Lecture 13 Being a Global Team Manager

Lecture 14 Motivating and Influencing Globally

Lecture 15 Exercise: What Motivates You?

Section 4: Best Practices in Global Teams

Lecture 16 Working Effectively in Virtual Teams

Lecture 17 Making Virtual 1-on-1s More Effective

Lecture 18 Making Virtual Team Meetings More Effective

Section 5: Going Forward With Your Global Team

Lecture 19 Review of the Course

Lecture 20 Committing to Actions

Lecture 21 Thank You!

Anyone who wants to improve their global awareness, knowledge and skills.,People managers or team leads working on global or culturally diverse teams,Individual contributors who are trying to influence without authority in a global team