The 7 Qc Tools (Effective Problem Solving)

"Simple but powerful techniques" for effective problem-solving in any area of business or operations

What you'll learn
Simple but powerful techniques for problem solving
The 7-QC Tools
Approach to problem solving
Understanding what is Root cause
Analysis of Root cause by deploying Fish Bone diagram
Understanding Histograms and how to interpret them
Pareto chart and real world applications of Pareto chart
Correlation (understanding relationship between variables)
Understanding control charts and how to interpret them
Data Stratification
Check sheets
Requirements
There are no prerequisites for taking this course. Only an open mind-set to absorb the Learning and willingness to expand your knowledge
Description
Dear Learners,Welcome to this course on the "7 QC Tools". These are simple yet powerful and effective tools for problem solving, with a wide applicability across different sectors, whether it is manufacturing or service sector. I believe that every member of your team, who is involved in problem solving of any nature, should have a good insight and exposure on using these "7 QC Tools". It also helps you to drill down the data from your product or process more effectively to gain a stronger insight on the problems.This course is covered in "16 nicely spaced lectures" of about "3 minutes to 6 minutes" duration. I am Parag Dadeech, with extensive leadership experience across diversified business sectors. I have lived and worked in the US, SE Asia and India and have led a gamut of high value business projects (green field as well brown field), operational excellence engagements, as well as Technology joint ventures.Wishing you an enjoyable learning experience.The 7 QC Tools:Lecture-1Introduction Lecture-2• Problem solving approaches• What are the 7 QC Tools and why they are used• Historical perspectiveLecture-3• Understanding Problem statement• How do you select problem areas for improvementLecture-4• What is Root cause• Tool-1: Cause and effect diagram or Fish bone diagram• Practical illustration of the C & E diagramLecture-5• Tool-2: Understanding Check sheets• Type of check sheets and how to deploy themLecture-6• Tool-3: Histogram• Benefits of HistogramLecture-7• Practical illustration of Histogram• Do it exercise and interpreting resultsLecture-8• Understanding the spread of your data• Normal, Bimodal, Skewed and Random distributions• Practical areas where Histogram can be deployedLecture-9• Tool-4: Pareto chart• Origin of Pareto chart and understanding ParetoLecture-10• Practical illustration of Pareto• Do it exercise and interpreting resultsLecture-11• Tool-5: Scatter plots or Correlation chart• What is Correlation coefficient and what does it tell usLecture-12• Illustration of correlation chart• Uses of correlation study• Correlation does not always imply causationLecture-13• Tool-6: Understanding Control charts• Why do we use Control chartsLecture-14• What are Common causes and Special causes• Some practical illustrations and How to interpret Common and Special causesLecture-15• Interpretation of "out of control signals"Lecture-16• Tool-7: Data stratificationLecture-17• Course summaryWish you an enjoyable learning experience.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Problem-solving approaches and what are the 7QC Tools

Lecture 3 Understanding Problem statement and how to select problem areas for improvement

Lecture 4 Root Cause & Cause and Effect diagram Tool-1

Lecture 5 Understanding Check sheets and how to use them- Tool-2

Lecture 6 Histogram Tool-3

Lecture 7 Practical illustration of Histogram (Do it exercise in Excel)

Lecture 8 Understanding the spread of your data

Lecture 9 Pareto chart Tool-4

Lecture 10 Practical illustration of Pareto chart (Do it exercise in excel)

Lecture 11 Scatter plots or Correlation chart - Tool-5

Lecture 12 Illustration of Correlation chart

Lecture 13 Understanding Control chart - Tool-6

Lecture 14 Common causes and Special causes

Lecture 15 Interpretation of out of control signals

Lecture 16 Stratification Tool-7

Lecture 17 Course summary

The course is suitable to learners, professionals and students coming from a variety of backgrounds whether it is - Manufacturing, Operations, Quality, Service, or, Technical functions