Sap Cloud For Customer (Sap C4C) - Functional Training

For Beginners, SAP CRM Consultants, Solution Architects, End Users to upskill/cross skill on SAP C4C quickly and easily

What you'll learn
SAP C4C Basics and Features
SAP C4C Configuration Knowledge
Pratical understanding of SAP C4C functionalities with Demos on C4C Tenant
Scenario based understanding of how project requirements are realized through C4C
Requirements
Eagerness to learn and practice
Description
What makes this SAP C4C course unique?In this course, I'll take you through a learning journey from somone who has never worked in SAP C4C to someone who is equipped to work in a C4C project in the functional capacity. The short and to-the point lectures in this course range from starting to know basic navigation and features in C4C, setting up your SAP C4C tenant, the base configuration and all the important concepts including usability and productivity features, business configuration, master data setup, user and access management, workflows, data workbench, business analytics and lifecycle management. This course has both theoretical units for basic understand, but mostly demo units for a practical understanding of the functionalities in SAP C4C on the tenant. I must mention that throughout this course, I've also shared my experiences of business requirements that I have come across and how C4C functionalities have met those requirements. And that is really important to know for a real understanding of C4C and especially, if you are going into a C4C job interview.How will you benefit from the course?By the end of the course, you will be ready to serve a role as a C4C Functional consultant diversifying from your current skill and cracking your C4C interview. Don't forget - Interviewers are not looking at just people who are willing to learn new things but looking at people who've already acted, and spent efforts learning C4C even without any project experience. I've taken 100s of technical interviews myself and I know why I'm so particular about this fact.Is the system access included?This is a self-paced online course with lifetime access to training lectures, demos and other resources. The system access does not come along with this course, however, I have helped many students who reach out to me via social networks like LinkedIn with the access. And since access is user license based, it comes at a separate cost and is NOT included in the course.Can I learn C4C without system access?The answer is obvious. Unless you're purchasing the course only for a high level overview of the C4C as a product, I would strongly suggest that you complement your learning on a system with some hands on to make the best use of this course. You may choose to buy system access only after completing 50% of the course, if not at the beginning, but it is recommended that you spend time practicing at least the basic configuration on an actual system rather than just watching and learning. Know your InstructorHi, my name is Sahil Arora and I'm very excited to have published this course to help you with your learning journey. I've 11+ years of experience in SAP CRM and SAP C4C implementations. I made my move from SAP CRM to SAP C4C not by waiting for a project opportunity, but first my proactively learning C4C on my own and then earning that project or job opportunity. I've never been willing to risk spending 1000s of bucks and I just haven't found it worth spending that much. Well, I wish I had this course to Fastrack my move and avoid some struggles in a very affordable way. I've also expanded my learning by coaching and guiding more than 25 consultants without any formal course. And I've always thought how could I impact more learners and importantly, in an affordable way, without spending my time with each one of them again and again. And this is the course in an online format that solves that problem.I've also already received a great feedback about this course so far. And I plan to keep adding more lectures for either an even better understanding of C4C or to expand the knowledge areas within C4C depending upon which topics need more focus and detailing. But I'm so happy that I've made a great impact already.So, what are you waiting for? ACT by enrolling NOW. That first step of enrollment is the MOST IMPORTANT step.

Overview

Section 1: Quick Tour

Lecture 1 Quick Tour - Glimpses of the Course

Section 2: Why C4C?

Lecture 2 6 features of Cloud that make it a WINNER

Section 3: Jumpstart with Basics

Lecture 3 Demo - Navigation Menu and Basic types of views

Lecture 4 Demo - Favorites, Flags, Tags and other productivity features

Section 4: Get your C4C system and start with Initial Configuration

Lecture 5 Initial Provisioning

Lecture 6 Demo - Scoping

Lecture 7 Demo - Questionnaire

Lecture 8 Demo - Fine-Tuning Activities

Section 5: Setting up the Organization Model

Lecture 9 Organization Model - How is it useful?

Lecture 10 Organization Model - Building Blocks and Functions

Lecture 11 Demo - Setting up the Organization Model

Section 6: User and Access Management

Lecture 12 User Types in C4C

Lecture 13 Assigning Access Rights to Users

Lecture 14 Demo - Creating user and assigning access rights

Lecture 15 Business Roles - General Practice and Recommendations

Section 7: Workflows and Notifications

Lecture 16 Introduction to Workflows

Lecture 17 Demo - Timing options in Workflows

Lecture 18 Demo - Conditions in Workflows

Lecture 19 Demo - Actions in Workflows

Section 8: Personalization and Adaptation

Lecture 20 Demo - Settings at User Level

Lecture 21 Demo - Company wide Settings

Lecture 22 Demo - Personalization of the views

Lecture 23 Demo - Adaptation with Master and Page Layouts

Lecture 24 Demo - Code List Restrictions

Lecture 25 Demo - Organize Queries

Section 9: Business Analytics - Reports, Dashboards, KPIs, Key Figures

Lecture 26 Introduction to Business Analytics with C4C

Lecture 27 Access Restrictions and Basic Settings

Lecture 28 Building Blocks for Business Analytics

Lecture 29 Demo: Visualizing Data using Reports

Lecture 30 Demo: Creating your own Reports using Guided Navigation

Lecture 31 Demo: Designing Data Sources

Section 10: Data Workbench

Lecture 32 Demo - Data Workbench

Section 11: Lifecycle Management

Lecture 33 Refresh and Restore Requests, Commissioning and Decommissioning Tenant

Freshers who are eager to begin their career with SAP C4C,SAP Consultants (any domain, but especially SD and CRM) willing to cross-skill/upskill themselves on SAP C4C,SAP C4C End Users willing to learn Configuration and upskill themselves to become Key IT Users,SAP C4C Technical Consultants willing to learn the functional side of C4C and grow as SAP C4C Techno-Functional Consultants