Salesforce Lightning Admin Concepts In Sales / Service Cloud

Best course to learn Salesforce Sales / Service Clouds, Process Automation&Data Loader concepts in Lightning Environment

What you'll learn
You will be able to use the Salesforce Sales Cloud, Service Cloud
You will also be able to use Salesforce Data Loader to load the data into Salesforce (Insert, Modify, Delete).
Extract data from Salesforce.
Perform various process automation techniques like Workflows & Process Builder
Requirements
I have tried to explain in as much detail as I can but, you need to have some basic Salesforce Administration Knowledge for taking this course.
This course contains details about Sales Cloud, Service Cloud, Process Automation and Data Loader in Salesforce
Please refer to my other course on Salesforce Lightning Administration Tutorial with Hands-On for basic concepts on Salesforce Administration Concepts in Lightning Environment.
The first lecture in every section is free which will give you an idea of what will be thought in that section.
Description
This course is designed for beginners in Salesforce who would like to learn Sales & Service clouds of Salesforce (with all configuration), Process Automation & Data Loader in Sales / Service Clouds in Lightning Environment, for basic Admin Concepts please refer to my other course "Salesforce Lightning Administration Tutorial with Hands-On" in Udemy.In this course you will learn:What is Salesforce and Why has it become so popular?Salesforce Sales CloudTopics to be covered in Sales Cloud:Practical example of Sales process flow in Sales Cloud.LeadsImport, Mass Delete, Mass Email, Add Leads to Campaign, List Views, Converting Leads.AccountsContactsOpportunitiesCreating Email Templates / Sending EmailsPrice BooksProductsTasks / EventsWeb-to-LeadLead Assignment RulesLead QueueAuto Response RulesCampaignsSalesforce Service CloudTopics to be covered in Service Cloud:Service ConsoleService SetupQueuesAssignment RulesEscalation RulesAuto-Response RulesWeb to CaseEmail to CaseCreating / Publish Knowledge ArticlesAttach Knowledge Articles to CasesProcess Automation in SalesforceWorkflows / Approval Process in SalesforceProcess Builder in SalesforceData Loader - Extracting / Inserting / Modifying / Deleting records in Salesforce.

Overview

Section 1: Introduction & Setup

Lecture 1 Salesforce (What, Why, Who)?

Lecture 2 Creating your own Developer Org

Lecture 3 Create and Enable Custom Domain

Lecture 4 Create your own namespace

Section 2: Salesforce Sales Cloud

Lecture 5 Introduction to Sales Cloud

Lecture 6 Example Scenario in Sales Cloud Part 1

Lecture 7 Example Scenario in Sales Cloud Part 2

Section 3: Salesforce Service Cloud

Lecture 8 Introduction to Service Cloud

Lecture 9 Example Scenario in Service Cloud

Section 4: Process Automation in Salesforce

Lecture 10 Workflow / Process Builder - Scenario to be Developed

Lecture 11 Salesforce Workflow / Approval Process - Practical Example

Lecture 12 Process Builder - Practical Example

Section 5: Data Management in Salesforce

Lecture 13 Scenario to be Developed

Lecture 14 Practical Example of using Data Import / Export Wizard

Lecture 15 Practical Example of using Data Loader (Insert, Update, Delete & Extract Data)

This course is designed for those of you who would like to learn Sales Cloud, Service Cloud, Process Automation and Data Loader concepts in Salesforce.,This course is for beginners in Salesforce Lightning, this course is not for experienced Salesforce Lightning Administrators,Please refer to my other course on Salesforce Lightning Administration Tutorial with Hands-On for basic concepts on Salesforce Administration Concepts in Lightning Environment.,If you are interested in lightning component development concepts. Please have a look at my other course "Salesforce Lightning : Component Development with Hands-On" on Udemy