Power System Maintenance & Troubleshooting in Data Centers

Master 10 failure scenarios, from UPS breakdowns to generator faults — and build expert-level MOPs for maintenance

What you'll learn
- Identify and troubleshoot the top 10 power-related failures in Tier 3 data centers, including UPS faults, generator issues, and PDU overloads.
- Perform routine and preventive maintenance on critical power systems such as ATS, STS, UPS, and generator infrastructure.
- Analyze real-time alarms and interpret BMS/BEMS feedback to make safe, accurate decisions during live incidents.
- Apply industry best practices and method-of-procedure (MOP) principles to reduce risk and ensure electrical reliability during switching and maintenance.

Requirements
- Basic understanding of electrical systems (e.g., voltage, current, circuit breakers) • Familiarity with standard safety practices in electrical or facility environments • Some experience in data center operations, electrical maintenance, or technical fieldwork is helpful but not required • Comfort reading one-line diagrams or equipment schematics is a plus

Description
This course is designed for data center professionals, electrical operations technicians (EOTs), and facility engineers responsible for maintaining and troubleshooting power infrastructure in mission-critical environments. You’ll explore 10 real-world power failure scenarios that challenge even the most experienced technicians — from UPS battery faults and generator start failures to overloaded PDUs, human error, false alarms, and cooling system dropouts.

Each scenario breaks down the cause, shows the correct response, and explains the preventive measures that should be in place. You’ll gain the skills to work under pressure, respond to alarms, investigate faults through BMS or EPMS systems, and coordinate effectively with your operations team to protect uptime.

You’ll also learn how to create a professional, compliant Method of Procedure (MOP) — an essential document in Tier 3 and Tier 4 environments. This includes defining the scope, writing step-by-step procedures, identifying risk, integrating rollback plans, and ensuring all work is executed safely, consistently, and with proper sign-offs.

Whether you’re just entering the field or already working in data center operations, this course will strengthen your technical understanding, situational awareness, and confidence.

By the end of the course, you’ll be able to troubleshoot power failures, maintain critical systems, develop risk-based MOPs, and document your actions like a true shift leader — prepared, reliable, and accountable in any critical environment.

Who this course is for:
- Electrical Operations Technicians (EOTs) working in Tier 3 or Tier 4 data centers • Facility engineers and technicians responsible for power maintenance and fault response • New hires or junior staff preparing to take on power-related responsibilities in mission-critical environments • IT infrastructure professionals who want a better understanding of power dependencies and risk points • Anyone preparing for a role in data center operations or critical facility management
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