Overbooking Management For Hotel Managers

Learn how to increase profits by setting up an overbooking system for your hotel

What you'll learn
No-shows
Walking a guest
Overbooking ratio
Service level
Financial decisions based on overbooking ratios
Reservation policy
Overbooking policy
Calculation of overbooking ratios
Calculation of service level
How set an overbooking ratio
Walking a guest strategies
Requirements
Basic knowledge of hotel operations
Description
This course 'Overbooking management for hotel managers' is based towards students who are new to overbooking in the hospitality industry.If you have little to no experience in overbooking management and want to learn the basics techniques of overbooking then this course is for you.Together we will discuss all the basics of overbooking in a hotel. By the end of this course you will have a solid foundation and basic understanding of; what overbooking is, what you need in order to make an overbooking strategy, why overbooking is important. You'll learn about no-shows and walking a guest and when to accept which one. You will be able to determine a service level based on costs on how to determine the right overbooking ratio and more. When you've finished this course you'll be able to make a simple, quick and effective overbooking strategy for your hotel. You'll know how to use historical data to set up new overbookings.  So learn to overbook today!

Overview

Section 1: Overbooking management

Lecture 1 1.1 Overbooking management

Lecture 2 1.2 Perishable products

Lecture 3 1.3 The advantages of overbooking

Lecture 4 1.4 The disadvantages of overbooking

Section 2: The no-shows

Lecture 5 2.1 No shows

Lecture 6 2.2 Fees

Lecture 7 2.3 Walking a guest

Section 3: Economic overbooking

Lecture 8 4 Economic overbooking

Section 4: Calculationg the overbooking ratios

Lecture 9 5.1 The overbooking ratio level

Lecture 10 5.2 The overbooking ratio vs costs

Hotel managers,Beginner hoteliers,Beginner hotel managers,Small business owners