Microsoft Dynamics CRM 2015 Online MB2-708

This Microsoft Dynamics CRM 2015 video training course with Brian Alderman covers the steps necessary to prepare, configure, manage, and maintain Dynamics CRM 2015 on-premises. It also includes information on the configuration of CRM for Outlook, CRM Updates, reporting extensions, email, and how to provide an optimized, highly available CRM deployment.
Recommended skills:
Windows Server
Active Directory
Active Directory Federation Services
IIS
Microsoft Outlook
Recommended equipment:
Sandbox environment to install and test Dynamics CRM 2015 On-Premises 90-day trial or have purchased Dynamics CRM 2015 On-Premises.
Related certifications:
Exam MB2-708 Dynamics CRM 2015 Specialist
Related job functions:
IT Pro considerations as an administrator
Microsoft Dynamics CRM is a customer relationship management software package that focuses mainly on sales, marketing, and service (help desk) sectors, out of the box. However, you can use Microsoft’s proprietary (.NET based) framework to customize it.
Dynamics CRM is a server-client application, that, like Microsoft SharePoint, is primarily an IIS-based web application that also supports extensive web services interfaces. Clients access Dynamics CRM by using a browser or a thick client plug-in with Microsoft Outlook.
This course covers how to prepare for the implementation of Dynamics CRM 2015 On-Premises, by discussing how to plan and prepare for the installation of Dynamics CRM 2015. We will then perform an installation and explore the capabilities of the Deployment Manager. We will spend lots of time discussing post installation configuration tasks including reporting extensions, CRM Email, CRM for Outlook, upgrading, and configuring an Internet-facing deployment. We also explore the different ways to monitor and troubleshoot CRM, as well as discuss what should be included in a disaster recovery plan and how to implement high availability with Dynamics CRM 2015 On-Premises.