Mb-910: Microsoft Dynamics 365 Essentials (Crm)

Exam preparation for Microsoft Dynamics 365 MB-910 Overview. || Essential Course ||

What you'll learn
You will learn MB-910 Microsoft Dynamics 365 Fundamentals and able to pass to the exam
You will easily covers the essentials of Dynamic 365 services and helps exam takers understand how to successfully prep for the exam
You will also learn the marketing capabilities and apps, as well as the sales lifecycle and related sales apps, within Dynamics 365
You will learn the customer service and field service, then goes into project operations
You will also learn shared features, such as common customer engagement features, reporting tools, and options to integrate with other Microsoft applications
You will get detailed explanations and helps you understand what you need to know in order to pass the Dynamics 365 Fundamentals exam with flying colors
and much more
Requirements
No requirements
Description
Welcome guys my name is Anwer Khan and I will be your instructor throughout this course. In this course I will talk straight to the point. Therefore, we will cover more in less time.Being certified can lead to new roles, opportunities, and even a salary increase. In this course, we are going to cover the exam objectives for the Dynamics 365 Fundamental CRM exam. I'll cover the key learning objectives that you need to know to help you prepare for the exam.The Microsoft Dynamics 365 Fundamentals (CRM) MB-910 Exam measures your ability to describe concepts including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Project Operations, and shared features. This exam covers the features and capabilities of Microsoft Dynamics 365.The MB-910 or as it’s also known, the Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM), like all tests, there is a bit of freedom on Microsoft's part to exam an array of subjects. That means knowing the majority of MB-910 content is required because they test randomly on the many subjects available.This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.I have seen firsthand how becoming certified can change people's lives. So, join me as we tackle the Dynamics 365 Fundamentals exam overview.Thank you.

Overview

Section 1: Introduction

Lecture 1 Before you take this course

Lecture 2 MB-910 MS Dynamics overview

Section 2: Dynamics Marketing

Lecture 3 Dynamics 365 marketing capabilities

Lecture 4 Related marketing apps

Section 3: Sales

Lecture 5 Sales lifecycle

Lecture 6 Related sales apps

Section 4: Customer Service

Lecture 7 Dynamics 365 customer service components

Lecture 8 Customer service apps

Section 5: Field Service

Lecture 9 Work order

Lecture 10 Scheduling capabilities

Lecture 11 Inventory and asset management

Section 6: Project Operation

Lecture 12 Project operations capabilities

Lecture 13 Project sales capabilities

Lecture 14 Project planning and resource management capabilities

Section 7: Shared Features

Lecture 15 Common customer engagement features

Lecture 16 Reporting capabilities

Lecture 17 Integrations

Who wants to learn and pass the exam MB-910 Microsoft Dynamics 365 Fundamentals CRM,IT professionals, Microsoft professionals, Students,Marketing teams, Field service teams