Warehouse Management Performance: Kpis Mastery

Maximizing Utilization and Efficiency through KPIs and Become a Supply Chain Performance Expert in Warehouse Operations

What you'll learn

Essential warehouse performance relate to supply chain

Classification of warehouse KPIs by Management Level

Strategic Level KPIs in the warehouse

Tactical Level KPIs in the warehouse

Operational Level KPIs in the warehouse

Typical classification of KPIs in a functional view

Definition, formula, example of calculation, and conclusion of each KPIs of all levels

Conclusion and guideline for improvement

Requirements

Simple Mathematic

Description

Warehouse management performanceWarehouse management performance is a critical component of supply chain management, as it directly impacts the overall efficiency and effectiveness of the supply chain. Effective warehouse management ensures the smooth flow of goods, accurate inventory management, and timely order fulfillment.The performance of a warehouse directly affects the performance of the entire supply chain. A well-managed warehouse improves inventory accuracy, which minimizes stockouts, reduces carrying costs, and enhances customer satisfaction. It enables timely order processing and fulfillment, reducing lead times and ensuring on-time deliveries.Optimized warehouse operations contribute to improved supply chain visibility, allowing better coordination with suppliers, production facilities, and distribution centers. Warehouse performance indicators, such as order picking accuracy and cycle times, help identify bottlenecks and areas for improvement within the supply chain. By streamlining warehouse processes and implementing efficient storage and retrieval systems, organizations can enhance supply chain performance and responsiveness.Moreover, effective warehouse management enables efficient space utilization, maximizing storage capacity and reducing the need for additional storage facilities. This optimization reduces overall logistics costs and improves supply chain efficiency.In summary, warehouse management performance is intimately connected to the overall performance of the supply chain. By ensuring accurate inventory management, timely order fulfillment, and efficient space utilization, organizations can enhance supply chain visibility, responsiveness, and cost-effectiveness.Supply chain performanceSupply chain performance management is vital for organizations as it aligns and optimizes key areas such as warehouse management, transportation, delivery, production, and procurement. It ensures accurate inventory management, streamlined logistics, timely order fulfillment, efficient production processes, and reliable supplier relationships. By effectively managing these components, organizations can enhance operational efficiency, reduce costs, improve customer satisfaction, and gain a competitive edge in the market. A well-executed supply chain performance management strategy leads to seamless coordination and integration across these areas, resulting in enhanced overall organizational performance.Deep detail management in each Key Performance Indicator (KPI) is crucial as it provides accurate insights, identifies root causes of performance issues, and drives continuous improvement. It enables organizations to make data-driven decisions, address specific areas for improvement, and optimize overall performance effectively.!!!!This course will present in classification of warehouse KPIs by Management LevelFurther Performance in the Supply Chain:This course serves as a foundation for exploration in warehouse management. You can expand your knowledge and skills by exploring other courses such as transportation, delivery, and fleet management performance, procurement and purchasing performance, production and maintenance performance, Demand planning, inventory planning, and operation planning performance, and building world-class supply chain performance in areas such as reliability, time and speed, costs, asset management, and agility. Additionally, you will gain insights into data analysis techniques to drive continuous improvement and enhance overall supply chain performance such as :Transportation, delivery, and fleet management performanceDemand planning, inventory planning, and operation planning performanceProcurement and Purchasing PerformanceProduction and Maintenance PerformanceBuilding world class and standard Performance by supply chain dimension as reliability, time and speed, costs, asset management and agile.Data analysis from measurement to improvementModules in this courseSection 1: Introduction to Warehouse Performance OptimizationPreviewUnderstanding the Importance of Warehouse PerformanceKey Factors Impacting Warehouse EfficiencyOverview of Warehouse Utilization and Efficiency MetricsDefinition of KPI LevelsTypical classification of KPIs in a functional viewSection 2: Strategic Level KPIsWarehouse Utilization RateCustomer Order Fill RateInventory AccuracyWarehouse TurnoverReturn on Investment (ROI)On-time Delivery RateOrder Cycle TimeCustomer Satisfaction IndexOrder Accuracy RateSection 3: Tactical Level KPIsOrder Picking AccuracyOrder Cycle TimeReceiving and Putaway EfficiencyOrder Fulfillment TimeInventory Holding CostsWarehouse Capacity UtilizationOrder Lead Time VarianceStockout RateWarehouse Operating CostWarehouse ProductivityDock-to-Stock Cycle TimeReverse Logistics EfficiencySection 4: Operational Level KPIsOrder AccuracyDock-to-Stock Cycle TimePick AccuracyInventory Count AccuracyOrder Lead TimeOrder Processing TimeReplenishment TimeShipment Error RateReturn Processing TimeOrder Picking ProductivityWarehouse Space UtilizationWarehouse Equipment Planned Downtime and Unplanned Downtime (for Forklift Trucks)Warehouse Total Recordable Incident Rate (TRIR)Warehouse Lost Time Injury Frequency Rate (LTIFR)Warehouse Safety Training Completion RateSection 5: Warehouse Performance Monitoring and ImprovementLayout and Design OptimizationStreamlining Material FlowOptimizing Inventory ManagementContinuous Improvement and Lean PracticesSection 6: Conclusion and Next StepsRecap and Key TakeawaysFurther Resources and Next Steps

Overview

Section 1: Section 1: Introduction to Warehouse Performance Optimization

Lecture 1 Preview

Lecture 2 Introduction to Warehouse Performance Optimization

Lecture 3 Key Factors Impacting Warehouse Efficiency

Lecture 4 Overview of Warehouse Utilization and Efficiency Metrics

Lecture 5 Definition of KPI Levels

Lecture 6 Typical classification of KPIs in a functional view

Section 2: Strategic Level KPIs

Lecture 7 Warehouse Utilization Rate

Lecture 8 Customer Order Fill Rate

Lecture 9 Inventory Accuracy

Lecture 10 Warehouse Turnover

Lecture 11 Return on Investment (ROI)

Lecture 12 On-time Delivery Rate

Lecture 13 Order Cycle Time

Lecture 14 Customer Satisfaction Index

Lecture 15 Order Accuracy Rate

Section 3: Tactical Level KPIs

Lecture 16 Order Picking Accuracy

Lecture 17 Order Cycle Time

Lecture 18 Receiving and Putaway Efficiency

Lecture 19 Order Fulfillment Time

Lecture 20 Inventory Holding Costs

Lecture 21 Warehouse Capacity Utilization

Lecture 22 Order Lead Time Variance

Lecture 23 Stockout Rate

Lecture 24 Warehouse Operating Cost

Lecture 25 Warehouse Productivity

Lecture 26 Dock-to-Stock Cycle Time

Lecture 27 Reverse Logistics Efficiency

Section 4: Operational Level KPIs

Lecture 28 Order Accuracy

Lecture 29 Dock-to-Stock Cycle Time

Lecture 30 Pick Accuracy

Lecture 31 Inventory Count Accuracy

Lecture 32 Order Lead Time

Lecture 33 Order Processing Time

Lecture 34 Replenishment Time

Lecture 35 Shipment Error Rate

Lecture 36 Return Processing Time

Lecture 37 Order Picking Productivity

Lecture 38 Warehouse Space Utilization

Lecture 39 Warehouse Equipment Planned Downtime & Unplanned Downtime (for Forklift Trucks)

Lecture 40 Warehouse Total Recordable Incident Rate (TRIR)

Lecture 41 Warehouse Lost Time Injury Frequency Rate (LTIFR)

Lecture 42 Warehouse Safety Training Completion Rate

Section 5: Warehouse Performance Monitoring and Improvement

Lecture 43 Layout and Design Optimization

Lecture 44 Streamlining Material Flow

Lecture 45 Optimizing Inventory Management

Lecture 46 Continuous Improvement and Lean Practices

Section 6: Conclusion and Next Steps

Lecture 47 Recap and Key Takeaways

Lecture 48 Further Resources and Next Steps

Anyone in the area of logistics and supply chain not only staffs and teams also the first jobber who interested in logistics and supply chain career who starting at warehouse function.,The last year students who desire to work in logistics and supply chain field.