The Ultimate Management And Leadership Skills Course

Communication, Change Management, Personality Strength Development, Team Development

What you'll learn

How to engage and motivate employees to create a high performing organization.

Understand your strengths as a manager and how to overcome killer constraints.

Learn to communicate and listen more effectively and to engage in difficult conversations

Become a highly-rated speaker.

You will be more skilled in leading teams and running productive meetings.

Understand the strengths and barriers of women managers.

Learn to manage your boss more effectively.

Become a great coach!

Learn negotiation skills.

You will become more skilled in organization change, job design for higher productivity, and know how to create a GREAT company.

Requirements

No experience needed, only a desire to learn about management and leadership

Description

The Ultimate Management and Leadership Skills Course – Motivating and Leading Your Team & Developing Management Strengths for a High-Performance CultureWhat you’ll learn:Ö To identify and build on your management strengths.Ö How to overcome your roadblocks to success.Ö Ways to enhance your interpersonal skills.Ö Techniques to motivate employees and design jobs so they love what they do and have higher engagement.Ö How to create and lead successful teams.Ö When and how to delegate effectively.Ö Communicate and listen with greater intent and competence.Ö Negotiate in challenging situations.Ö How to navigate difficult conversations.Ö Techniques for creative problem-solving.Ö This course is divided into nine sections, emphasizing how to manage yourself to get things done, how to manage individual employees and teams, and how to manage for high performance and change. Each section has links to relevant articles, assessments and assignments.Requirements· You have a desire to improve your management skills.· You have a sense of curiosity about yourself as a manager and how to become a better manager.· You are willing to work hard, do the assignments, and practice, practice, practice the management skills covered.DescriptionMany new managers are surprised at how challenging it is to be a good manager, so if you want to improve your skills, take this course.One of the biggest challenges of managers is interpersonal interactions with your employees, your co-workers and your boss. Studies have shown the most common reason managers get derailed is they lack solid interpersonal skills. This course is based on your continually learning more about yourself, through self-reflection, and then how to perform more successfully as a manager. If you do not have the ability to self-reflect, then you become a prisoner of your impulses, always reacting. Here you will learn to respond thoughtfully and intentionally, rather than always merely reacting.The course is divided into 9 sections in three main areas: 1) Learning your strengths and managing yourself to get things done; 2) Managing your team for high performance; and 3) Managing processes and implementing your values. All of these are necessary to become a high-functioning manager. Each lecture discusses various SKILLS needed to be a good manager, and gives ample examples.After each course section, three resources are available:1) A multiple-choice test will be given, and it is designed to help you remember what you learned. Therefore, these tests are a learning tool.2) A series of professionally-produced management videos, Coffee & Crullers (written by Dr. Marcic), illustrating challenges for the manager of a coffee shop/bakery chain.3) Learning exercises and instruments.This Management Skills course has a total of 22 of these learning exercises and assignments, designed to help you apply the principles you’ve heard in the lectures. The instructor is the author of several books on teaching management through experiential learning and she has used these principles in developing the exercises and assignments. The purpose of these exercises and assignments is not only learning how to be a manager, but to facilitate the habit of learning how to keep learning.In addition, the course is designed for you to learn through a study group and a coach, both of which will add enormous power to the learning from this course. If you want to get the most out of this experience, organize a study group and recruit a coach.

Overview

Section 1: Section 1: Course Introduction

Lecture 1 Why Take This Course

Lecture 2 How to Get the Most out of This Course

Lecture 3 What do Managers Do?

Lecture 4 Case Study: Caffeine & Crullers

Section 2: Managing Your Strengths as a Manager

Lecture 5 Management Mistakes

Lecture 6 Solidify Your Strengths as a Manager

Lecture 7 Links for Solidify Management Strengths lecture

Lecture 8 Build Important Management Strengths

Lecture 9 Killer Constraints

Section 3: Managing Yourself to Get Things Done

Lecture 10 Self-Awareness for Managers

Lecture 11 Links for Self-Awareness lecture

Lecture 12 Overcoming Constraints with Emotional Intelligence (EQ)

Lecture 13 Networking for Success

Lecture 14 Link for networking

Lecture 15 Self-Management to Improve Performance

Lecture 16 Time Management

Lecture 17 Stress Management and Resilience

Lecture 18 Links for Stress and Resilience

Lecture 19 Case Study: Caffeine & Crullers Self Awareness

Section 4: Managing Others

Lecture 20 Positive Leadership

Lecture 21 Links for Positive Leadership Lecture

Lecture 22 Strength Awareness of Self and Others: The MBTI

Lecture 23 Links for MBTI lecture

Lecture 24 Strength Awareness of Self and Others: The Big Five Personality Types

Lecture 25 Links for Big 5 Personality lecture

Lecture 26 Strength Awareness of Self and Others: The ISPI

Lecture 27 Links for ISPI lecture

Lecture 28 Repairing Work Relationships

Lecture 29 Managing Stressful People

Lecture 30 Problem-Solving and Planning

Lecture 31 Case Study: Caffeine & Crullers Problem-Solving

Section 5: Managing Others through Communication

Lecture 32 Communicate to Win!

Lecture 33 Listening Skills

Lecture 34 Facilitation Skills

Lecture 35 Giving and Receiving Feedback

Lecture 36 Problem-solving through Advocacy and Inquiry

Lecture 37 Difficult Conversations

Lecture 38 Conflict Management

Lecture 39 Negotiation

Lecture 40 Giving Presentations

Section 6: Managing Your Team

Lecture 41 Motivating for High Performance

Lecture 42 Links for Motivating lecture

Lecture 43 Job Design for High Performance

Lecture 44 Persuasion

Lecture 45 Beware of Con Artists

Lecture 46 Coaching

Lecture 47 Delegation

Lecture 48 Women in Management

Lecture 49 Links for Women in Management lecture

Lecture 50 Managing the Boss

Lecture 51 Managing Cross-Culturally

Lecture 52 Link for Cross-Cultural lecture

Lecture 53 Case Study: Caffeine & Crullers Managing the Boss

Lecture 54 Case Study: Caffeine & Crullers Coaching

Section 7: Managing for High Performance

Lecture 55 High Performance Teams

Lecture 56 Productive Team Meetings

Lecture 57 The Path to High Performance

Lecture 58 Accountability-Based Management

Lecture 59 Get the Right People on the Bus: Hiring the Best

Lecture 60 Becoming a GREAT Company

Lecture 61 Link for Becoming a Great Company lecture

Section 8: Managing Values and Processes

Lecture 62 Who Cares About Ethics?

Lecture 63 Values in Action

Lecture 64 Design Thinking

Lecture 65 Links for Design Thinking lecture

Lecture 66 Creativity Every Day

Lecture 67 Case Study: Caffeine & Crullers Ethics

Section 9: Managing for Change

Lecture 68 Organization Change

Lecture 69 Links for Organization Change lecture

Lecture 70 Collective Leadership and Technologies for Group Communication/Decision-making

Lecture 71 Become a Learning Organization

Lecture 72 Case Study: Caffeine & Crullers Organization Change

Lecture 73 Links for Collective Leadership lecture

New managers and aspiring leaders.