The Sales Business

Interpersonal Sales Skills

What you'll learn

Sales Essentials: What all successful salespeople remember to do

How to prepare for a sales meeting

How to ask probing sales questions

A four stage technique to manage the sales process

How to close your sale

How to make more appointments

How to overcome sales objections

Requirements

No prerequisites

Description

The Sales Business is a training resource developed by top-performing salespeople that know how to get results. You too can achieve improved results by completing the course and using the knowledge and interpersonal skills you will learn to achieve the results you want. The course includes tips and ideas on how to develop and maintain a positive attitude, how to prepare for a sales meeting, a four-step approach that will keep your sale on track, how to ask probing questions, how and when to close, how to handle objections, and much more.The course consists of short, professionally produced videos that show you how to put interpersonal skills into action and manage your sales negotiation so that you are seen as a trusted partner rather than a salesperson.Also included in the course are multiple choice quizzes that allow you to practice your skills and gain feedback on your responses in a range of situations.  For corporate customers there is the option to tailor the quizzes and add other materials to enable your all your sales people to have access to the best techniques in your field.This course is suitable for both newcomers to sales and experienced salespeople looking for new ideas and a refresher.Complete the class and apply these skills to boost your sales performance and reap the rewards.

Overview

Section 1: Sales Essentials

Lecture 1 Sales Essentials

Section 2: Ready to Sell

Lecture 2 Ready to Sell

Section 3: Probing Questions

Lecture 3 How to Ask Probing Sales Questions

Section 4: Confirming

Lecture 4 Confirming: A Sales Technique Many Sales People Don't Use

Section 5: Matching

Lecture 5 Use The Matching Technique To Improve Your Sales Success

Section 6: Closing

Lecture 6 Closing: How Successful Salespeople Do It

Section 7: Making Appointments

Lecture 7 How To Get More Appointments: An Essential Step In Sales Success

Section 8: Presenting Benefits

Lecture 8 Presenting Benefits: How To Build Desire

Section 9: Overcoming Objections

Lecture 9 How To Overcome Sales Objections

Section 10: Taking Notes

Lecture 10 Taking Notes: Why It's Vital For Sales Success

New sales people and more experienced professionals looking for a refresher