Servicenow Scripting Mastery: Advanced Development

Build Essential Skills in ServiceNow Scripting: Client & Server-Side Code, API, and More!

What you'll learn

Javascript

Client Side Scripting

Server Side scripting

Catalog Items

Table creation

Introduction to ServiceNow

Overview of ServiceNow Platform

Understanding ServiceNow Architecture and Components

Key Concepts: Tables, Forms, Lists, Records

Data Management: Tables, Fields, and Relationships

Form Customization: Designing and Customizing Forms

UI Policies and Business Rules: Ensuring Data Integrity and Business Logic

Importing Data: Data Import Sets, Data Sources, and Data Transformations

Notifications: Email Notifications and Alerts

Service Catalog and Request Management

Workflows and Approvals

Reports and Dashboards

ServiceNow Development

Scripting in ServiceNow: Introduction to Client Scripts, Business Rules, and Script Includes

Glide APIs: Using GlideRecord, GlideForm, and GlideUser

UI Actions and UI Macros

Building and Managing Applications: Custom Applications, Application Scope, and Development Best Practices

Scheduled Jobs and Background Scripts

Flow Designer: Creating Flows and Actions, Subflows

Coding Standards and Practices

Admin and Developer Best Practices

Flow Designer, Action, Subflow

Email Scripts

Email Notifications

Scheduled jobs

Metric definitions

SLA Definitions

Reports and dashboards

Servicenow course material

Transform Maps, Data Sources, Transform Scripts, Source Tables

Flow Designer custom actions

Workflow activitys, flow Designer actions

current object, previous object, scratchpad object in business rules

Data look up rules, assignment Rules

Data policies

Dictionary Overrides, Dictionary Properties

Process flow, UI Formatters

500 ServiceNow interview questions

Script execution order in servicenow

Script Includes, types of script includes

Reference Qualifiers, types of reference qualifiers

Relationships, Related Lists, Related List Actions

What is trigger in flow designer

Keeping emails in copied list or cc list or bcc list

ServiceNow Developer course

How to fire email notifications using events

Email Notifications, types of notifications, Email Scripts

Javascript for ServiceNow

Update Sets

Server Side API like GlideSystem, GlideRecord, GlideRecordSecure, GlideAggregate, GlideDateTime

Client side APIs like Glide User, GlideForm, GlideModal, GlideModalForm, GlideAjax, GlideList

Scheduled Jobs with examples

Business Rules, Types of business rules with examples

UI actions, Client scripts, types of client scripts with examples

UI Pages, UI Macros

End-to-End ServiceNow Application Development

Real-world Use Cases for Problem Solving

Agile Development in ServiceNow

Coding Standards and Practices

Admin and Developer Best Practices

Building and Managing Applications: Custom Applications, Application Scope, and Development Best Practices

Requirements

Must have completed ServiceNow Administration course.

Not for beginners

Description

Unlock the power of scripting in ServiceNow to automate tasks, enhance workflows, and build custom applications! This course takes you from the fundamentals of JavaScript as used in ServiceNow to advanced client- and server-side scripting. You’ll learn to create dynamic and responsive interfaces with Client Scripts and UI Policies, automate backend processes with Business Rules and Script Includes, and leverage the Glide API to interact with ServiceNow data effectively.With hands-on projects and real-world scenarios, we’ll dive into Service Portal scripting, working with custom widgets, enhancing user experiences, and mastering ServiceNow's powerful customization capabilities. You'll also gain best practices for code optimization, security, and debugging, ensuring that your solutions are efficient and robust.This course is perfect for ServiceNow developers, administrators, and IT professionals eager to build or refine their scripting skills. Whether you're preparing for certification, advancing your career, or aiming to improve your organization’s workflows, this course will equip you with the essential scripting knowledge to make impactful changes in ServiceNow.By the end, you'll be able to confidently use ServiceNow scripting to solve complex problems, automate processes, and create seamless user experiences that transform business productivity. Start your journey to becoming a ServiceNow scripting expert today! Enjoy the learning!!

Overview

Section 1: Introduction

Lecture 1 Javascript Basics

Lecture 2 Javascript Operators

Lecture 3 String Methods

Lecture 4 Array Methods

Lecture 5 Object Methods

Lecture 6 Javascript Conditions

Lecture 7 Javascript Loops

Lecture 8 Javascript Functions

Lecture 9 Javascript & Introduction to APIs

Lecture 10 ServiceNow Architecture

Lecture 11 Table Creation & Form Design

Lecture 12 Form Sections & Views

Lecture 13 Views & View Rules

Lecture 14 Dictionary Properties part 1

Lecture 15 Dictionary Properties Part 2

Lecture 16 Process Flow

Lecture 17 Child Tables

Lecture 18 Data Look Up rules

Lecture 19 Table Filters

Lecture 20 UI Policy

Lecture 21 UI Policy Continuation

Lecture 22 Data Policy

Lecture 23 Update Sets

Lecture 24 What is Client & Server, GlideUser API

Lecture 25 GlideForm API

Lecture 26 GlideForm Continuation

Lecture 27 Client Scripts

Lecture 28 On Load Client script Use Cases

Lecture 29 On Change Client Scripts & Use cases

Lecture 30 CRUD operations using GlideRecord

Lecture 31 GlideAjax & On Change Client script Use Cases

Lecture 32 GlideAjax Continuation

Lecture 33 On Submit Client Scripts & Use Cases

Lecture 34 Client Script Use Cases

Lecture 35 OnCellEdit Client Scripts

Lecture 36 UI Actions

Lecture 37 UI Actions Part 1

Lecture 38 UI Actions Part 2

Lecture 39 UI Actions part 3

Lecture 40 UI Pages

Lecture 41 UI Pages Continuation

Lecture 42 UI Macros

Section 2: Server Side Script

Lecture 43 Server Side APIs

Lecture 44 GlideRecord & GlideRecordSecure

Lecture 45 Glide Aggregate API

Lecture 46 GlideSystem

Lecture 47 GlideDateTime

Lecture 48 GlideDateTime Continuation

Lecture 49 Business Rules Part 1

Lecture 50 Business Rules Part 2

Lecture 51 Business Rules Part 3

Lecture 52 Business Rules Part 4

Lecture 53 Display Business Rules

Lecture 54 Scheduled Jobs

Lecture 55 Scheduled Jobs Continuation

Lecture 56 Email Notifications

Lecture 57 Email Notifications using Events

Lecture 58 Email Notification Using Events

Lecture 59 Email Scripts

Lecture 60 Inbound Email Actions

Lecture 61 Reports & Dashboards

Lecture 62 Dashboards

Lecture 63 Service Level Aggrements

Lecture 64 SLA & Metric Definitions

Lecture 65 Advanced Reference Qualifiers

Lecture 66 Reference Qualifiers & Related Lists

Lecture 67 Import Sets Part 1

Lecture 68 Import Sets Part 2

Lecture 69 Import Sets Part 3 & Transform Maps

Lecture 70 Transform Scripts

Lecture 71 Data Sources

Lecture 72 Script Includes

Lecture 73 Access Controls

Section 3: Catalog Items

Lecture 74 Catalog Items Part 1

Lecture 75 Catalog Items Part 2

Lecture 76 Catalog Items Part 3

Lecture 77 Catalog Item part 4

Lecture 78 Workflow Part 1

Lecture 79 Workflow Part 2

Lecture 80 Workflow Part 3

Lecture 81 Flow Designer Part 1

Lecture 82 Flow Designer Part 2

Aspiring ServiceNow Developers,Current ServiceNow Administrators,Anyone Preparing for ServiceNow Certifications,ServiceNow Testers