Sap Fico Supporting Tickets

Roles of SAP FICO Support Consultant and sample Tickets

What you'll learn

Roles and Responsibilities of an SAP FICO Supporting Consultant

Details about Service Level Agreements(SLA)

SAP FICO Support Tickets with Solutions

Knowledge about Change Requests

Sample Change Requests with explanation

90% Practical & 10% Theory sessions

Requirements

Basic SAP FICO Knowledge Required.

Description

''Disclaimer '' -SAP is a registered trademark of SAP AG in Germany and many other countries. I am not associated with SAP.SAP software and SAP GUI are proprietary of SAP software. Neither Udemy nor me are authorized to provide SAP Access. You can officially get SAP Access to practice on SAP system from SAP's website. Please google "SAP Access" and you can find the URL for the same.DescriptionIn this course, one can learn about the below topicsThe roles and responsibilities of a SAP FICO Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explainedAnd also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.Explained the priority of tickets like P1,P2,P3,P4 and P5.Explained the level of tickets like L1,L2 and L3 based on the criticality.Few samples are provided for the ticketsDifference between the Criticality and the Priority of the ticketsHandling the tickets based on SLAPlanning the daily activities during Support ProjectsChange Requests can be configuration-related changes or Program-related changes or new program requirements. In this course, few samples of Program-related and configuration-related changes are explained. Mainly the program-related changes or new requirements are explained with the business examples.Related Function Modules and role of a Functional consultant during Change Requests are explained.SAP FICO Sample Support Tickets with SolutionsKnowledge about Change Requests and Sample Change Requests with explanationDetails about service level agreement(SLA)This course not only gives you a thorough insight into how the SAP supporting tickets work but is delivered in such a way that everyone who takes the course will have absolutely no problem in understanding all the topics discussed.

Overview

Section 1: Supporting Consultant (Roles and Responsibilities)

Lecture 1 SAP FICO Supporting Consultant (Roles and Responsibilities)

Section 2: Service Level Agreement (SLA)

Lecture 2 Service Level Agreement (SLA)

Section 3: SAP Change Management

Lecture 3 SAP Change Management Overview

Lecture 4 SAP Change Request # 1

Lecture 5 SAP Change Request # 2

Section 4: SAP FICO Supporting Tickets

Lecture 6 Ticket No: 1

Lecture 7 Ticket No: 2

Lecture 8 Ticket No: 3

Lecture 9 Ticket No: 4

Lecture 10 Ticket No: 5

Lecture 11 Ticket No: 6

Lecture 12 Ticket No: 7

Lecture 13 Ticket No: 8

Lecture 14 Ticket No: 9

Lecture 15 Ticket No: 10

Lecture 16 Ticket No: 11

Lecture 17 Ticket No: 12

Lecture 18 Ticket No: 13

Lecture 19 Ticket No: 14

Lecture 20 Ticket No: 15

Lecture 21 Ticket No: 16

Lecture 22 Ticket No: 17

Lecture 23 Ticket No: 18

Lecture 24 Ticket No:19

Lecture 25 Ticket No: 20

Lecture 26 Ticket No: 21

Lecture 27 Ticket No: 22

Lecture 28 Ticket No: 23

Lecture 29 Ticket No: 24

Lecture 30 Ticket No: 25

SAP FICO Beginners,SAP FICO Consultants,SAP FICO Basic Knowledge persons,Who is wanting to know about SAP FICO supporting tickets,Who is wanting to know about SAP Change Request,Who is wanting to know about Roles and Responsibilities of supporting consultant