Prepare For The Salesforce Sales Rep Certification

Learn the Concepts you need to know to Pass the Salesforce Sales Representative Certification

What you'll learn

Prepare for the Salesforce Sales Representative Certification Exam

Learn the Sales Cycle and how to move throughout the Sales Cycle

Pipeline vs. Forecasting Comparisons and Examples

Lead Qualification Process

Requirements

A willingness to learn and prepare for the Salesforce Sales Rep Certification

Description

Welcome to the comprehensive course on passing the Salesforce Sales Representative Certification. In this course, we cover the main concepts needed to pass and make them easy to understandSome of the concepts covered:Deal Management The Stages of Selling and how to complete each stage successfully Common blockers in sales deals and how to overcome them The differences between pipeline and forecasting Key Deal Terms Customer Sucess Many more concepts!This course has all the resources you need to pass the Salesforce Sales Representative Certification Course. All key concepts are explained with the following comprehensive resources:Videos reviewing all topicsGlossary explaining all key termsFull practice exam with explanations and answer links to help you gauge your exam readiness Details notes on all Trailhead content for the certificationThis certification is fantastic for any Salesforce professionals who are looking to gain a better understanding of Sales processes in an idyllic form and how to shape your own sales process to work smoothly. This can help any Salesforce professional gain greater context into how to help their systems better support a great sales process!We can't wait to see you in the course and get your well-deserved Salesforce Sales Representative Certification!

Overview

Section 1: Welcome to the Course!

Lecture 1 Welcome!

Lecture 2 Meet Emily

Lecture 3 Meet Jeremy

Lecture 4 About the Course

Lecture 5 Exam Outline

Section 2: Glossary

Lecture 6 Glossary

Section 3: Trailhead Notes

Lecture 7 Notes Overview

Section 4: Planning 21%

Lecture 8 Introduction to Planning

Lecture 9 Territory Planning

Lecture 10 Sales Quota Planning

Lecture 11 Key Accounts Engagement

Lecture 12 Business and Sales Acumen

Lecture 13 Business Relationships

Lecture 14 Planning Practice Questions

Section 5: Customer Engagement 15%

Lecture 15 Introduction to Customer Engagement

Lecture 16 BANT

Lecture 17 Dale Carnegies 5 C's of Selling

Lecture 18 Connect

Lecture 19 Collaborate

Lecture 20 Create

Lecture 21 Confirm

Lecture 22 Commit

Lecture 23 Customer Engagement Practice Questions

Section 6: Deal Management 37%

Lecture 24 Introduction to Deal Management

Lecture 25 Overview of the 7 Stages of Selling

Lecture 26 Prospecting

Lecture 27 Qualifications

Lecture 28 Meeting/Demo

Lecture 29 Proposal

Lecture 30 Negotiation

Lecture 31 Closing

Lecture 32 Post Sales

Lecture 33 Key Deal Terms

Lecture 34 Objection Handling

Lecture 35 Pricing Methods

Lecture 36 Deal Management Practice Questions

Section 7: Pipeline 12%

Lecture 37 Introduction to Pipeline

Lecture 38 New Pipeline Generation

Lecture 39 Pipeline Health

Lecture 40 Data Integrity

Lecture 41 Pipeline Review Meetings

Lecture 42 Pipeline Progression

Lecture 43 Pipeline Practice Questions

Section 8: Forecasting 6%

Lecture 44 Introduction to Forecasting

Lecture 45 Forecasting vs. Pipeline

Lecture 46 Forecast Accuracy

Lecture 47 Forecast Responsibility

Lecture 48 Forecast Practice Questions

Section 9: Customer Success 9%

Lecture 49 Introduction to Customer Success

Lecture 50 Post Sales Customer Journey

Lecture 51 Order Fulfillment

Lecture 52 Customer Satisfaction

Lecture 53 Challenge Framing

Lecture 54 Scoping

Lecture 55 Adoption

Lecture 56 Customer Success Practice Question

Section 10: Practice Exam

Lecture 57 Introduction to the Practice Exam

Section 11: Thank you!

Lecture 58 Thank you for taking the course!

Lecture 59 Trailhead

Lecture 60 Let's Connect!

Learners who are preparing for the Salesforce Sales Rep Certification