Office 365 Administration For It Support Tier 1 Training

Office 365 Administration: Admin Center, Azure Active Directory, Exchange Online, Security, Teams, OneDrive and Outlook

What you'll learn

Gain a thorough understanding of Office 365 user management and administration.

Learn effective troubleshooting strategies for common Office 365 issues.

Develop proficiency in managing and securing Office 365 applications and data.

Acquire practical skills for maintaining and optimizing Office 365 services for organizational needs.

Requirements

Zero experience is required. You will learn office 365 administering from scratch.

Description

With Zero Experience in Office 365 administration, this course gives you a hands-on practical approach to taking on Office 365 administration duties in addition to your regular IT Support duties.Practical Office 365 Administration Skills:Navigate the Admin Center with hands-on exercise for real-world control.Dive deep into Azure Active Directory, gaining practical expertise in user identity management.Optimize your email and collaboration setup and troubleshooting with tangible skills in Exchange OnlineOffice 365 Security Expertise:Implement advanced security measures for a secure office 365 user accounts (MFA etc).You would learn how to investigate suspicious activities in office 365You would learn how to remediate and handle compromised accounts in office 365Offer Support to Office 365 Apps:Learn about office 365 licensing and access office 365 apps and functionalities.Learn how to activate office license for uses to use word excel outlook and teams.Learn how to troubleshoot software issues in Word, Excel, Teams, OneDrive for windows and mac users.Streamline File Management Using OneDrive:Gain Practical experience with setting up OneDriveLearn how to troubleshoot common OneDrive issues and provide OneDrive support for windows and mac devices.Master Email and Calendaring in Outlook:Develop mastery in Outlook with hands-on tasks, ensuring optimal organizational efficiency.Enroll today to gain practical, hands-on experience in Admin Center, Azure Active Directory, Exchange Online, security measures, Microsoft Teams collaboration, OneDrive management, and Outlook usage. Elevate your skills as an IT professional and confidently apply your knowledge in real-world scenario.Learn by Doing.

Overview

Section 1: Introduction to Office 365 Administration

Lecture 1 Welcome and Course Overview

Lecture 2 Navigating the Office 365 Admin Center (Theory)

Lecture 3 How to Access & Interface Overview (Lab)

Lecture 4 Dashboard / Message Centre / O365 Admin Center Common Sections For Level 1 (Lab)

Section 2: User Management and Security in Office 365

Lecture 5 Office 365 Roles and Permissions (Lab)

Lecture 6 Creating Users in Office 365 Admin Center (Lab)

Lecture 7 Creating Users in Azure Active Directory (Lab)

Lecture 8 Investigating User Login Activity in Admin Center and Azure AD (Lab)

Lecture 9 Security in Office 365: Multifactor Authentication Methods (Lab)

Section 3: User Groups / Mailboxes / Exchange Administration Online

Lecture 10 Managing Groups and Shared Mailboxes

Lecture 11 Opening Shared Mailboxes and E-Signatures

Lecture 12 Exchange Online: Mailboxes/Mail Flow/Room Resource

Lecture 13 Security Admin Center: Email Polices & Rules

Section 4: Office 365 Apps Support

Lecture 14 Installing Office 365 Apps

Lecture 15 Supporting Word Desktop App

Lecture 16 Supporting Outlook Desktop App

Lecture 17 Supporting Teams Desktop App

Lecture 18 Supporting OneDrive App

Section 5: Conclusion and Final Thoughts

Lecture 19 Final Thoughts and Course Conclusion

IT Support, IT Helpdesk aspiring professionals seeking practical experience on how to resolve office 365 related issues with a proficient troubleshooting strategy.