Occupational Psychology 2024

Learn the fundamentals of Industrial and Organizational Psychology with this comprehensive course

What you'll learn

Understand key concepts and theories in Occupational Psychology and their application to workplace settings

Analyse organisational culture and structure to improve employee engagement and performance

Develop leadership and team-building strategies that foster collaboration and psychological safety

Identify and address workplace challenges, including bullying, stress, and burnout, through evidence-based interventions

Apply principles of empathy and inclusivity to create a supportive and productive work environment

Enhance employee wellbeing through stress management, work-life balance, and mental health literacy

Implement strategies for recruitment, assessment, and employee development that increase diversity

Requirements

No previous knowledge of psychology is required as everything will be explained from foundations

Students are encouraged to make notes and complete the exercises to reinforce learning

Description

Occupational Psychology, also known as Industrial and Organisational Psychology, focuses on understanding human behaviour in workplace settings. This course provides both psychology students and business professionals with practical strategies to enhance employee engagement, wellbeing, and productivity. Whether you're looking to develop leadership skills, improve team dynamics, or create an inclusive work environment, this course offers actionable insights grounded in psychological theory.Throughout the course, you'll explore key concepts such as organisational culture, employee motivation, leadership styles, and mental health at work. You'll learn how to apply these principles to real-world challenges like managing stress, fostering empathy, and promoting diversity and inclusion. Designed with a blend of theory and practice, this course equips you with the tools to optimise organisational performance and build thriving, resilient teams.What you will learn:Introduction to Occupational Psychology: key theories, global terminology, and practical applicationsOrganisational culture and structure: improving workplace climate, participative culture, and managing changeBuilding empathic and inclusive organisations: fostering empathy, diversity, and supporting neurodiverse colleaguesLeadership development: exploring leadership styles, behavioural theories, and transformational leadershipTeam dynamics: understanding group roles, psychological safety, and resolving conflict in teamsRemote and hybrid work: facilitating remote teams, managing dispersed workforces, and promoting virtual collaborationEmotional intelligence at work: developing self-awareness, emotion regulation, and mindfulness techniquesWellbeing and work-life balance: managing stress, preventing burnout, and promoting mental health in the workplaceRecruitment and employee development: best practices for job analysis, selection, appraisals, and employee trainingMotivation and engagement: enhancing job satisfaction, autonomy, and employee engagement strategiesAddressing workplace challenges: dealing with bullying, gaslighting, and promoting civility and respectBy the end of the course, you will have a comprehensive understanding of the fundamentals of Occupational Psychology and actionable steps you can take to improve both individual and organisational outcomes within your organisation.

Overview

Section 1: Introduction

Lecture 1 Welcome

Lecture 2 Course goals

Lecture 3 Course outline

Lecture 4 How to use this course

Lecture 5 Course handbook

Lecture 6 Meet your instructor

Lecture 7 Student community

Section 2: What is Occupational Psychology?

Lecture 8 What is Occupational Psychology?

Lecture 9 Global terminology

Lecture 10 Definitions of Occupational Psychology

Section 3: Organisational culture

Lecture 11 What is organisational culture?

Lecture 12 Organisational structures

Lecture 13 Organisational structures activity

Lecture 14 Spotify model

Lecture 15 Organisational culture

Lecture 16 Participative climate

Lecture 17 Participative climate inventory

Lecture 18 Implementing a participative climate

Lecture 19 Organisational change

Section 4: Building an empathic organisation

Lecture 20 What is empathy?

Lecture 21 Barriers to empathy

Lecture 22 List of barriers to empathy

Lecture 23 Barriers to empathy activity

Lecture 24 How to build an empathic organisation

Lecture 25 CREW: Civility, Respect and Engagement

Section 5: Leadership

Lecture 26 Introduction to leadership

Lecture 27 Leadership traits

Lecture 28 Principle-centred leadership

Lecture 29 Behavioural theories of leadership

Lecture 30 Transactional leadership

Lecture 31 Leadership styles

Lecture 32 Leadership styles activity

Lecture 33 Transformational leadership

Lecture 34 List of transformational leadership qualities

Lecture 35 Transformational leadership worksheet

Lecture 36 Richard Branson vs Jeff Bezos

Lecture 37 Servant leadership

Lecture 38 List of servant leader qualities

Lecture 39 Leadership development

Lecture 40 Leadership dimensions

Section 6: Groups and teams

Lecture 41 What is a team?

Lecture 42 Tuckman's model

Lecture 43 Group roles

Lecture 44 Social loafing

Lecture 45 Resolving team conflict

Lecture 46 Team meetings

Lecture 47 Psychological safety

Lecture 48 Psychological safety activity

Lecture 49 Psychological safety answers

Section 7: Remote teams

Lecture 50 Facilitating remote teams

Lecture 51 Remote-first meetings

Lecture 52 Virtual coffee breaks

Lecture 53 Remote work surveillance

Lecture 54 24-7 communication

Lecture 55 Geographically dispersed teams

Lecture 56 Remote collaboration tools

Section 8: Emotional intelligence

Lecture 57 What is emotional intelligence?

Lecture 58 Emotional competencies

Lecture 59 Developing self-awareness

Lecture 60 Mindfulness exercise

Lecture 61 Emotion regulation

Lecture 62 STOP

Lecture 63 Acceptance and Commitment Training

Section 9: Building an inclusive organisation

Lecture 64 Inclusive mindsets

Lecture 65 Cultural competencies

Lecture 66 Cross-cultural communication

Lecture 67 Cultural reflection activity

Lecture 68 Supporting caregivers

Lecture 69 Supporting LGBTQ+ colleagues

Lecture 70 Supporting colleagues with disabilities

Section 10: Neurodiversity in the workplace

Lecture 71 Neurodiversity terminology

Lecture 72 Advantages of being neuroaffirmative

Lecture 73 Autism

Lecture 74 ADHD

Lecture 75 Dyslexia

Lecture 76 Dyscalculia

Lecture 77 Dyspraxia

Section 11: Bullying in the workplace

Lecture 78 What is bullying?

Lecture 79 Effects of bullying

Lecture 80 Types of bullying

Lecture 81 Power imbalance

Lecture 82 Dimensions of bullying

Lecture 83 What causes workplace bullying?

Lecture 84 How to reduce bullying

Section 12: Gaslighting in the workplace

Lecture 85 What is gaslighting?

Lecture 86 Signs of gaslighting

Lecture 87 Gaslighting phrases

Lecture 88 Responding to gaslighting

Lecture 89 Preventing gaslighting

Section 13: Wellbeing, stress and work-life balance

Lecture 90 Mental health at work

Lecture 91 Impact of work-related stress

Lecture 92 What is wellbeing?

Lecture 93 Wellbeing at Work guidelines

Lecture 94 Stress risk assessment

Lecture 95 Employee assistance programmes (EAP)

Lecture 96 Mental health literacy

Lecture 97 How stress works

Lecture 98 Job strain model

Lecture 99 Causes of stress

Lecture 100 How to reduce stress

Lecture 101 Identifying burnout

Lecture 102 Reducing alienation

Lecture 103 Measuring wellbeing

Lecture 104 Warwick–Edinburgh Mental Well-being Scale (WEMWBS)

Lecture 105 ABLE: Achieving Balance in Life and Employment

Section 14: Designing the employee experience

Lecture 106 Designing the work environment

Lecture 107 Physical ergonomics

Lecture 108 Cognitive ergonomics

Lecture 109 Home-work interface

Lecture 110 Job autonomy

Lecture 111 Dimensions of engagement

Lecture 112 Dimensions of enagement activity

Section 15: Appraising and developing employees

Lecture 113 What is a performance appraisal?

Lecture 114 Case study: Workplace dress codes

Lecture 115 Performance appraisal methods

Lecture 116 Example BARS

Lecture 117 Objective appraisals

Lecture 118 Providing feedback

Lecture 119 Development plans

Lecture 120 Mentoring

Section 16: Training

Lecture 121 Why is training important?

Lecture 122 Training cycle

Lecture 123 Methods of training

Lecture 124 Adult learning theories

Lecture 125 Adult learning theories key points

Lecture 126 Training cycle case study

Lecture 127 Training cycle activity

Section 17: Motivation

Lecture 128 Why is motivation important?

Lecture 129 Maslow’s hierarchy of needs

Lecture 130 Motivational factors

Lecture 131 Job satisfaction

Lecture 132 Job satisfaction activity

Lecture 133 Job Descriptive Index (JDI)

Section 18: Recruitment, assessment and selection

Lecture 134 Recruiting high-quality talent

Lecture 135 Recruitment and selection process

Lecture 136 Job analysis

Lecture 137 Methods of job analysis

Lecture 138 Job analysis activity

Lecture 139 Job analysis techniques

Lecture 140 Person specification

Lecture 141 Example person specification

Lecture 142 Seven point plan

Lecture 143 Job description

Lecture 144 Example job description

Lecture 145 Selection process

Lecture 146 Evaluating selection methods

Section 19: Psychometric testing

Lecture 147 Psychometric testing

Lecture 148 Intelligence tests

Lecture 149 Group intelligence tests

Lecture 150 Ability tests

Lecture 151 Personality tests

Lecture 152 Psychological attributes

Lecture 153 Interest inventories

Lecture 154 Campbell Interest and Skill Survey

Lecture 155 Strong Interest Inventory

Section 20: Recruiting diverse talent

Lecture 156 Increasing diversity in recruitment

Lecture 157 Fairness in selection

Lecture 158 Fairness checklist

Lecture 159 Strengths-based interviews

Lecture 160 Strengths-based questions

Lecture 161 Strengths-based activity

Section 21: Conclusion

Lecture 162 Conclusion

Lecture 163 References

Lecture 164 Bonus lecture

Psychology students looking to apply psychological concepts in workplace settings,HR professionals and managers seeking practical strategies for employee engagement and wellbeing,Organisational consultants and business leaders aiming to improve leadership, team dynamics, and culture,Anyone interested in promoting mental health, empathy, and inclusion within their organisation