Microsoft Teams Phone System: Complete Guide To Pstn Calling

Master Microsoft Teams calling and phone system features to boost your communication and productivity effortlessly.

What you'll learn

Master the basics of Teams PSTN Calling and Phone System features.

Learn how to efficiently manage and forward calls.

Understand call queues, parked calls, and delegation settings.

Set up and optimize Teams voicemail for effective communication.

Utilize tips and tricks for seamless call handling in a corporate environment.

Requirements

None!

Description

Embark on a comprehensive journey with our expertly crafted video series, designed to equip you with all the essential skills and knowledge to master Microsoft Teams PSTN Calling and Phone System features. This course includes every crucial feature you need to know as of August 2024.Course Content (Total Runtime: 52 minutes and 45 seconds):Introduction to Teams Calling (1 - Duration: 6 minutes and 31 seconds)Teams Calls App Tour (2 - Duration: 4 minutes and 9 seconds)Sending and Receiving Calls (3 - Duration: 4 minutes and 25 seconds)Putting Calls on Hold (4 - Duration: 1 minute and 32 seconds)Transferring a Call (5 - Duration: 7 minutes and 7 seconds)Using Parked Calls (6 - Duration: 2 minutes and 14 seconds)Recording and Transcription (7 - Duration: 4 minutes and 19 seconds)Managing Your Teams Voicemail (8 - Duration: 6 minutes and 17 seconds)Handling and Forwarding Calls (9 - Duration: 4 minutes and 59 seconds)Call Groups and Delegates (10 - Duration: 5 minutes and 5 seconds)Acting as a Delegate (11 - Duration: 3 minutes and 0 seconds)Setting Up Call Queues (12 - Duration: 1 minute and 7 seconds)Managing Contacts (13 - Duration: 2 minutes and 0 seconds)Our easy-to-follow, step-by-step videos will guide you through each aspect of the Teams calling experience. From basic call handling to advanced features like call queues and delegation, we provide practical examples, tips, tricks, and best practices to ensure you can use Teams effectively in your daily work.In this course, you'll first get acquainted with the core features of Microsoft Teams Calling, starting with an overview to help you understand the fundamentals. We’ll then dive into practical applications, demonstrating how to use these features to enhance your productivity and collaboration with colleagues.With a rich background in Corporate Training & Adoption, we bring our professional expertise directly to your screen, allowing you to learn at your own pace, whether at home or in the office.This course is thoughtfully structured into clear, manageable sections to help you steadily build your knowledge and skills. Are you ready to elevate your communication game with Microsoft Teams?At Competitive Computing Consultants Inc., we understand that success is a team effort. We’re here to support you every step of the way. If you have any questions or need personalized assistance, feel free to reach out to us through the Udemy App after purchasing the course. We’re committed to helping you succeed with your specific needs.

Overview

Section 1: Teams Calling Introduction

Lecture 1 Teams Calling Introduction

Lecture 2 Teams Calls App Tour

Section 2: Using Teams Calls

Lecture 3 Sending and Receiving Calls

Lecture 4 Putting Calls on Hold

Lecture 5 Transferring a Call

Lecture 6 Using Parked Calls

Lecture 7 Recording and Transcription

Section 3: Advanced Teams Calling Features

Lecture 8 Managing Your Teams Voicemail

Lecture 9 Handling and Forwarding Calls

Lecture 10 Call Groups and Delegates

Lecture 11 Acting as a Delegate

Lecture 12 Setting Up Call Queues

Lecture 13 Managing Contacts

Business professionals seeking to enhance their Microsoft Teams calling skills.,IT administrators looking to master Teams Phone System features.,Remote workers who need to optimize their Teams communication tools.,Team leaders aiming to improve collaboration and call management.