Master Ota Room Sales: Complete A–Z Training

Sell rooms online through Booking, Agoda, Airbnb & more — from account setup to advanced pricing tactics

What you'll learn

Understand the OTA ecosystem — Gain in-depth knowledge of how Online Travel Agencies work, their business models, and their impact on the travel industry.

Register and manage listings on major OTAs — Learn step-by-step how to list properties on platforms like Booking com, Agoda, Traveloka, Expedia, Airbnb, and Tri

Optimize content and pricing — Master content strategies, pricing plans, promotions (BAR), and visibility techniques to increase bookings.

Communicate effectively with OTA support and guests — Build the skills to manage guest communication, resolve issues, and maintain high performance scores.

Apply real case studies to build your OTA strategy — Implement practical techniques to manage multiple properties and improve sales performance.

Use tools and automation — Discover tools for resizing images, managing OTA operations via mobile/tablet, and enhancing visibility through cross-channel promoti

Requirements

No prior experience with Online Travel Agencies is needed — this course is beginner-friendly.

Basic computer skills (using web browsers, email, spreadsheets) are helpful.

A laptop or desktop with internet access.

Motivation to learn and apply OTA sales strategies in real-world scenarios.

Description

Learn how to master online room sales with the most comprehensive OTA course available. This course guides you through the full process of building, optimizing, and managing your accommodation listings across major Online Travel Agency (OTA) platforms including Booking, Agoda, Expedia, Airbnb, Traveloka, and Trip com.You will start by understanding the OTA business model, learning the advantages and limitations of each platform. Then, you’ll gain hands-on skills for registering your property, uploading optimized content, and configuring your rates, availability, and policies. The course also covers promotional strategies like BAR pricing, multi-level discounts, and long-stay offers to help you boost bookings and revenue.Beyond setup, we dive into day-to-day operations — from managing guest communication, monitoring performance indicators, to contacting support teams. You’ll also explore advanced tools such as channel managers, booking engines, mobile-friendly workflows, and techniques to synchronize your data across multiple platforms effectively.We’ll also help you navigate common OTA challenges, including dealing with cancellations, optimizing customer reviews, managing overbookings, and improving your visibility on highly competitive platforms.Whether you're a beginner or a hospitality professional, this step-by-step course will empower you to increase your property's online presence, improve ranking, and maximize revenue from OTAs. By the end of the course, you'll feel confident operating across multiple OTAs and making strategic decisions that drive long-term success.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 0.0.2 - 4 levels of Sale OTA course from OTA Lyst

Lecture 3 0.0.3 - Journey to build and operate OTA channel

Lecture 4 0.0.4 - Content details of OTA Sales A-Z Course (Full course)

Lecture 5 Contact and support guide even after finishing Sale OTA course

Section 2: Overview of the Sales OTA

Lecture 6 1.0.1 - Information about market shares of major OTA channels in the world

Lecture 7 1.0.2 - Definition and model of OTA

Lecture 8 1.0.3 - Benefits as well as limitations when cooperating with OTA channels

Lecture 9 1.0.4 - Why customers don't choose you

Lecture 10 1.0.5 - Sales MINDSET

Lecture 11 1.0.6 - Daily - weekly - monthly tasks - The job of Online Sales staff

Section 3: Preparing to Register for OTA Channels

Lecture 12 2.0 - Notes before registering for OTA channel

Lecture 13 2.1.2 - Use the XNresize to rename and resize image size

Lecture 14 2.2 - Principles for registering to open for sale any OTA channel in the world

Lecture 15 2.3 - Steps to fill in information and register for OTA channel - booking com

Lecture 16 2.4 - Steps to fill in information and register for OTA channel - agoda com

Lecture 17 2.5 - Steps to fill in information and register for OTA channel - expediapartner

Lecture 18 2.6 - Steps to fill in information and register for OTA channel - Traveloka com

Lecture 19 2.7 - Steps to fill in information and register for OTA channel - ebooking ctrip

Lecture 20 2.8 - Steps to fill in information and register for OTA channel - airbnb

Section 4: Introduction to OTA Extranet Menus

Lecture 21 3.0.1 - Introduce booking.com Extranet menu

Lecture 22 3.0.2 Introduce Agoda YCS Extranet menu

Lecture 23 3.0.3 Introduce Expedia Central Partner Extranet menu

Lecture 24 3.0.4 Traveloka TERA Extranet menu

Lecture 25 3.0.5 Ebooking Ctrip Extranet menu

Lecture 26 3.0.6 Airbnb menu

Section 5: Optimizing Content on OTA Channels

Lecture 27 3.1.0 Optimizing content on OTA channels

Lecture 28 3.1.1 Notes - Optimizing content on Booking.com Extranet

Lecture 29 3.1.2 Optimizing images - on Booking.com Extranet

Lecture 30 3.1.3 Optimizing policies- on Booking.com Extranet

Lecture 31 3.1.4 Optimizing Facilities and services - on Booking.com Extranet

Lecture 32 3.1.5 Optimizing Room details and Room amenities - on Booking.com Extranet

Lecture 33 3.1.6 Optimizing profile of host - on Booking.com Extranet

Lecture 34 3.1.7 Messaging preferences - on Booking.com Extranet

Lecture 35 3.1.8 sustainability practices - on Booking.com Extranet

Lecture 36 3.2 Optimizing content on Agoda Extranet

Lecture 37 3.3 Optimizing content on Traveloka Extranet

Lecture 38 3.4 Optimizing content on Expedia Central Partner Extranet

Lecture 39 3.5 Optimizing content on Airbnb

Lecture 40 3.6 Optimizing content on Trip.com - EBooking - C Trip

Section 6: Contacting OTA channel Support Department and Guests

Lecture 41 4.1.1 How to contact to support team of OTA channel - booking.com

Lecture 42 4.1.2 How to contact to support team of OTA channel - Agoda

Lecture 43 4.1.3 How to contact to support team of OTA channel - Traveloka

Lecture 44 4.1.4 How to contact to support team of OTA channel - Expedia

Lecture 45 4.1.5 How to contact to support team of OTA channel - Airbnb

Lecture 46 4.1.6 How to contact to support team of OTA channel - Ctrip

Lecture 47 4.2.0 How to contact to guest of OTA channel

Lecture 48 4.2.1 How to contact to guest of OTA channel - Booking.com

Lecture 49 4.2.2 How to contact to guest of OTA channel - Agoda

Lecture 50 4.2.3 How to contact to guest of OTA channel - Expedia

Lecture 51 4.2.4 How to contact to guest of OTA channel - Airbnb

Lecture 52 4.2.5 How to contact to guest of OTA channel by Email without login to Extranet

Section 7: Rate Plans and Availability Management

Lecture 53 5.1.1 Rate plan manager on Booking.com extranet

Lecture 54 5.1.2 Rate and availability on booking.com extranet

Lecture 55 5.1.3 Pricing per guest on booking.com extranet

Lecture 56 5.2.1 Rate and availability on Agoda YCS extranet

Lecture 57 5.2.2 Rate and availability on Agoda YCS extranet

Lecture 58 5.2.3 Pricing per guest on Agoda YCS extranet

Lecture 59 5.3.1 Rate plan on Expedia Partner Central extranet

Lecture 60 5.3.2 Rate and availability on Expedia Partner Central extranet

Lecture 61 5.3.3 Pricing per guest on Expedia Partner Central extranet

Lecture 62 5.4.2 Rate and availability on Traveloka TERA extranet

Lecture 63 5.5.2 Rate and availability on Ctrip - Trip.com group extranet

Lecture 64 5.6.2 Rate and availability on Airbnb Listing

Section 8: BAR & Promotion on OTA Channels

Lecture 65 6.0.1 04 levels of price and promotion settings on OTA channel

Lecture 66 6.0.2 04 essential promotions on OTA Channels

Lecture 67 6.0.3 Figue 3.1 promotion on OTA Channels

Lecture 68 6.0.4 Figue 3.2 promotion on OTA Channels

Lecture 69 6.0.5 Figue 3.3 promotion on OTA Channels

Lecture 70 6.0.6 distinguish between campaigns and regular promotions

Lecture 71 6.1.1 BAR and Net revenue without any promotion

Lecture 72 6.1.2 BAR price - multiple promotion

Lecture 73 6.1.3 Find the BAR price following promotion in Figure 3.1

Lecture 74 6.1.4 Price calculation on Agoda

Lecture 75 6.1.5 Price calculation on Expedia

Lecture 76 6.1.6 Price calculation on Traveloka

Lecture 77 6.1.7 Price calculation on Airbnb

Lecture 78 6.1.8 Price table - comparision between OTA channels

Lecture 79 7.1 Set BAR price and promotion as Figure 3.1 on Booking.com Extranet

Lecture 80 7.2 Set BAR price and promotion as Figure 3.1 on Agoda Extranet

Lecture 81 7.3 Set BAR price and promotion as Figure 3.1 on Expedia Partner Central

Lecture 82 7.4 Set BAR price and promotion as Figure 3.1 on Traveloka TERA Extranet

Lecture 83 7.5 Set BAR price and promotion as Figure 3.1 on Ctrip Extranet - Trip.com group

Lecture 84 7.6 Set BAR price and promotion as Figure 3.1 on Airbnb

Lecture 85 7.7 Set Long stay promotion on all OTA channel

Section 9: Improving Ranking and Visibility

Lecture 86 8.1 Some setting on OTA channel to Improve ranking and increase visibility

Lecture 87 8.2 Notes after start sell rooms on OTA Channel

Lecture 88 8.3 The indicators affect the rankings on OTA channels

Lecture 89 8.4 Use some information in the operations report to change promotions

Section 10: Other Advanced Management Techniques

Lecture 90 9.1 Booking reading by OTA Channel

Lecture 91 9.2 How to add bank accounts to Agoda YCS

Lecture 92 9.3 02 methods to manage OTA channels on phones and computers

Lecture 93 9.4 Information about booking engine and channel manager

Lecture 94 9.5 How to manage multiple properties on OTA channels

Lecture 95 9.6 Rate plan pricing channel idea to focus on some OTA channels

Lecture 96 9.7 Several manual and automated tools help increase visibility

Lecture 97 9.8 Instructions for taking photos to ask friends to rate on OTA channels

Hotel owners, general managers, and front office staff aiming to boost online room sales.,Hosts of homestays, guesthouses, vacation rentals, or boutique properties looking to expand their presence on global OTA platforms.,Travel industry professionals and digital marketers seeking to understand and manage OTA operations effectively.,Entrepreneurs planning to launch or scale their accommodation business online.,Beginners with little or no experience in OTA sales who want a practical, step-by-step guide to selling rooms via platforms like Booking com, Agoda, Expedia, Airbnb, and more.