Master Difficult Conversations

Stop avoiding those conversations and build your confidence to master them like a pro.

What you'll learn

Master difficult conversations with confidence

Build strategies to develop your team through difficult conversations

Understand what to say

Plan out your conversation

Requirements

No requirements or prerequisites

Description

In this training, learn how to take on those difficult conversations like a pro through building your confidence and planning your conversations.As a leader, business owner, or manager, you are constantly faced with the challenge of navigating difficult conversations. Whether it's resolving conflicts, negotiating with stakeholders, supporting your team's development, or communicating with your team, having the right strategies in place is crucial.The sessions are tailored to help leaders and business owners, like you, develop their skills and handle difficult conversations with confidence and ease.Section 1 - Why are difficult conversations so difficultSection 2 - 7 tips to having successful difficult conversationsSection 3 - How to build a strong culture through difficult conversationsSection 4 - What to say and the process of a difficult conversationDo you know how to tackle the amygdala hijack, so you know what to say and stay in control of the conversation and your emotions?Do you know that having difficult conversations creates a culture of trust?Do you know what the biggest barrier is that holds us back?Take your leadership skills to the next level. Join now and build the confidence you need to start navigating difficult conversations like a pro.

Overview

Section 1: Introduction

Lecture 1 Introduction

Section 2: Process of Communication

Lecture 2 Process of Communication

Section 3: Why are Difficult Conversations so Difficult.

Lecture 3 Why are Difficult Conversations so Difficult

Section 4: Barriers to having successful difficult conversations

Lecture 4 What are the barriers to successful difficult conversations

Lecture 5 The Biggest Barrer

Lecture 6 The Amygdala Hijack

Section 5: 7 Steps for Having Difficult Conversations

Lecture 7 7 Steps to have success difficult conversations.

Lecture 8 7 Steps

Lecture 9 7 Steps part 2

Lecture 10 7 Steps Part 3

Section 6: Building Culture Through Difficult Conversations

Lecture 11 Building culture through difficult conversation

Lecture 12 Building culture part 2

Lecture 13 Building culture part 3

Lecture 14 Building culture part 4

Section 7: What to Say

Lecture 15 What do I say?

Lecture 16 Process of Difficult Conversations

Section 8: Conclusion

Lecture 17 Conclusion

Leaders, managers of people, or anyone who wants to learn to have a difficult conversation with confidence.