Leadership For Small And Medium Businesses

Lead an SME effectively. Build relationships, drive results, develop teams, manage conflict, understand motivation.

What you'll learn

Systematic approach to people management

Conflict mediation and management

Influencing and motivating people

Cultivating positive employee mindset and behaviour

Requirements

Individuals with minimum 2 years of working experience within a team

Description

Elevate your leadership capabilities within your small to medium-sized enterprise (SME) through this focused online course. Being an effective leader requires a very different mindset and perspective from being just a team player. We guide you through the critical transition to a leadership role, providing a solid foundation for success. Master the five levels of leadership, a simple yet powerful framework for enhancing your influence and driving organizational impact.Learn practical strategies to cultivate strong team relationships, fostering trust and collaboration that directly contribute to achieving tangible results. Discover practical and effective techniques for developing your people, unlocking their potential and building a high-performing team. Expand your overall leadership impact by clearly understanding the distinctions between the manager role and the leader role.Equip yourself with crucial skills in managing and mediating conflicts effectively, turning potential challenges into opportunities for growth and stronger team unity. Gain valuable insights into team motivation and engagement through the practical application of Maslow's Hierarchy. This course provides you with actionable takeaways and the confidence to lead your SME with vision, inspire your team, and achieve sustainable success in today's competitive landscape. Invest in your leadership journey and unlock the full potential of your business.

Overview

Section 1: Introduction

Lecture 1 Introduction 1 - What is Leadership and why is it important

Lecture 2 Introduction 2 - Speaker and Course Content

Section 2: Transitioning to a leadership role

Lecture 3 Transitioning to a Leadership Role

Lecture 4 Choosing What To Work On

Lecture 5 How Success Is Measured

Section 3: The Five Levels of Leadership Overview

Lecture 6 Five Levels of Leadership Overview

Lecture 7 Level 1 - Position

Section 4: The Five Levels of Leadership: Relationships

Lecture 8 Level 2 - Relationships

Lecture 9 Psychological Safety

Lecture 10 Vulnerability

Lecture 11 One-to-one Relationships

Lecture 12 One-to-one Conversations

Lecture 13 Active Listening and Empathy

Section 5: The Five Levels of Leadership: Achieving Results

Lecture 14 Level 3 - Results

Lecture 15 Why People Underperform

Lecture 16 SMART Goals

Lecture 17 IYOSA Method in Giving Instructions

Lecture 18 EEC Method in Giving Feedback

Lecture 19 OTJM Method in Achieving Objectives Effectively

Lecture 20 Level 3 - Results - Closing

Section 6: The Five Levels of Leadership: People Development and Leadership Influence

Lecture 21 Level 4 - People Development - mentoring and coaching

Lecture 22 Level 5 - Values

Lecture 23 Leadership Influence Level is Specific to Individuals

Lecture 24 Leadership Influence Level and Team Size

Section 7: Manager vs Leader Roles

Lecture 25 Manager vs Leader Roles

Section 8: Managing Conflicts

Lecture 26 Conflict Management - Finding Common Ground

Lecture 27 Conflict Management - Analyse Unmet Expectations

Lecture 28 Conflict Management - Empathize and Understand Emotions

Lecture 29 Conflict Management - Never Get Personal

Lecture 30 Conflict Management - Know When to Escalate

Section 9: Mediating Conflicts

Lecture 31 Mediating Conflicts - Staying Neutral and Being Perceived As Su

Lecture 32 Mediating Conflicts - Ask the Right Questions

Lecture 33 Mediating Conflicts - Do Not Become Part of the Conflict

Lecture 34 Mediating Conflicts - Make a Stand

Lecture 35 Mediating Conflicts - Explain Your Judgement

Section 10: Maslow's Hierarchy and leadership

Lecture 36 Maslow's Hierarchy and leadership

Section 11: Closing

Lecture 37 Next Steps

Lecture 38 Closing

Individuals in leadership positions,Small business owners