Intro To Ai Emotional Intelligence: A Future-Proof Career

Non-Technical Skills to Train AI with Empathy and Secure Your Job in the Growing Emotion AI Market

What you'll learn

Define Goleman’s EI framework to apply 5 key skills in human-AI interactions

Identify 3 ethical risks in AI emotion recognition via scenarios.

Describe AI basics to understand its role in emotional applications

Analyze 3 AI emotion processing limits via case studies in module.

Evaluate 1 cultural/gender bias in AI with a mitigation playbook.

Examine 2 AI chatbot failure cases to enhance emotional responses.

Apply Label Studio to label emotional dataset with 80% accuracy.

Create 3 empathetic chatbot scripts for emotions in assignment.

Explain basic steps to build an emotion-aware chatbot with Dialogflow

Create 1 EI solution for healthcare, customer service, or education.

Identify 2 metrics to measure EI success in industry scenario quiz.

Apply tech team collaboration to refine AI empathy in role-play task.

Identify 3 non-technical EI-AI roles and skills in module activity.

Create a value proposition for AI job, aligning with employer needs.

Analyze EI-AI job opportunities using LinkedIn in module exercise.

Requirements

No prior skills are needed to master Intro to AI Emotional Intelligence: Future-Proof Career! This beginner-friendly course requires no coding or AI experience. All you need is a computer with internet access to dive into video lectures, quizzes, and no-code tools like Dialogflow. Start your journey to a high-demand AI career with just a curiosity for emotional intelligence!

Description

Emotional Intelligence for AI: Your Gateway to Future-Proof Careers (100% Online)The AI Revolution Needs Human HeartsWhile AI automates tasks, companies are spending $37 billion by 2026 (MarketsandMarkets) to make technology more emotionally intelligent. This created 140% more jobs in 2023 (LinkedIn) for people who can bridge the empathy gap - no coding required. This course will give you a sold foundation in understanding the future roles related to training AI in emotional intelligence. If you're concerned about job loss from automation or seeking a seamless career pivot, you'll gain essential skills to:Close the empathy gap in AI—guide systems to recognize frustration (customer service), anxiety (healthcare), and disengagement (education) without any coding.Acquire high-demand methods—master labeling emotional datasets, crafting empathetic chatbot scripts, and deploying no-code EI features with tools like Dialogflow and Hume AI.Access booming career paths – Equip yourself for roles like AI Empathy Trainer or Sentiment Data Specialist in a sector where EI-AI positions exploded 140% in 2023 (LinkedIn Data).This is Your Career LaunchpadOur 100% online course gives you the knowledge and strategic advantage to pivot into this booming field.The AI Emotional Edge• Why 78% of enterprises now demand EI in AI projects (Gartner)• Where emotionless AI fails (and how you'll fix it)• Real-world applications across healthcare, education, and customer serviceYour Career Transformation Toolkit• The top 7 non-technical roles paying $92,000/year average (Payscale)• How to position your existing skills for AI Emotion Specialist jobs• Insider strategies to break into the $12.5 billion affective computing industryPerfect For:• Career changers seeking future-proof work• Professionals worried about AI job displacement• HR, educators, and customer service experts, ready to upgrade their skillsWhat Makes This Different?✓ 100% online—learn anywhere, anytime✓ No technical background needed / No coding required✓ Practical case studies from top companies✓ Quizzes to cement your knowledge✓ Preparatory path to further certificationYour Future Roles Await:• AI Communication Designer• Emotion Data Strategist• Customer Experience Architect• Chatbot Personality DeveloperEnroll now to claim your place in the human-led AI revolution!

Overview

Section 1: Emotional Intelligence & AI Fundamentals

Lecture 1 Introduction

Lecture 2 Part 1 of 5: Understanding Emotional Intelligence: The Human Edge

Lecture 3 Bridging the Empathy Gap: AI and Human Emotion

Lecture 4 Answers to Quiz A & B On The Previous Slide

Lecture 5 Video: Unlocking Human Potential - The Essence of Emotional Intelligence

Lecture 6 Transcript - Unlocking Human Potential- The Essence of Emotional Intelligenc

Lecture 7 Material - Unlocking Human Potential: The Essence of Emotional Intelligence

Lecture 8 2 - The Unrivaled Power of Emotional Intelligence

Lecture 9 Transcript - The Unrivaled Power of Emotional Intelligence

Lecture 10 Material - The Unrivaled Power of Emotional Intelligence

Lecture 11 Practical Real World Example - From Human Empathy to AI Logic

Lecture 12 The Indispensable Human Edge in the Age of AI

Lecture 13 The Unseen Force: How Emotional Intelligence Elevates Professional Success

Lecture 14 The Human Edge: Intuition vs. Algorithm

Lecture 15 Empathy in Action: A Blueprint for AI

Lecture 16 The Power of Empathetic Care

Lecture 17 Transcript: The Power of Empathetic Care

Lecture 18 Empathy: The Heart of Emotional Intelligence

Lecture 19 Part 2 of 5: Goleman's Model of Emotional Intelligence

Lecture 20 Mastering Emotional Intelligence: Goleman's Transformative Model

Lecture 21 Goleman's Model of Emotional Intelligence: A Deep Dive

Lecture 22 Transcript: Goleman's Model of Emotional Intelligence: A Deep Dive

Lecture 23 The Human Edge: Goleman's EI and AI's Evolution

Lecture 24 5 - Goleman's EI the Human Blueprint for AI

Lecture 25 Transcript: 5 - Goleman's EI the Human Blueprint for AI

Lecture 26 Cultivating Compassion: Empathy in AI Interactions

Lecture 27 Part 3 of 5: Decoding AI: Capabilities and Applications

Lecture 28 Unveiling Artificial Intelligence: Your Gateway to the Future

Lecture 29 The Powerhouse of AI: Capabilities Unveiled

Lecture 30 6 - Decoding AI Capabilities and Applications

Lecture 31 Transcript: 6 - Decoding AI Capabilities and Applications

Lecture 32 Decoding AI: Capabilities and Applications

Lecture 33 AI in Action: Transforming Industries

Lecture 34 The Unseen Language: When AI Misses the Mark

Lecture 35 7 - AI's Data Prowess vs. Emotional Blind Spots

Lecture 36 Transcript: 7 - AI's Data Prowess vs. Emotional Blind Spots

Lecture 37 Part 4 of 5: Why AI Needs Human Emotional Input

Lecture 38 The Power of Empathetic AI: Transforming User Interactions

Lecture 39 8 - The Human Touch EI in AI

Lecture 40 Transcript - 8 - The Human Touch EI in AI

Lecture 41 The Human Touch

Lecture 42 The Trust Imperative: Why Emotional Intelligence is AI's Cornerstone

Lecture 43 9 - Why AI Demands Human Emotional Input

Lecture 44 Transcript - 9 - Why AI Demands Human Emotional Input

Lecture 45 QUIZ: Why AI Demands Human Emotional Input

Lecture 46 The Imperative of Empathetic AI

Lecture 47 Navigating the Ethical Minefield: Emotion AI's Critical Risks

Lecture 48 The Interview That Never Was: AI Bias in Action

Lecture 49 Practical Example of Using Framework to Remove Bias

Lecture 50 Part 5 of 5: Ethical Considerations in Emotion Recognition

Lecture 51 Ethical Considerations in Emotion Recognition

Lecture 52 The Ethical Crossroads: Preventing AI Manipulation

Section 2: AI's Emotional Limitations

Lecture 53 AI's Emotional Limitations - Objectives

Lecture 54 Part 1 of 5: AI's Approach to Emotions

Lecture 55 1 - Introduction to AI's Emotional Shortcomings

Lecture 56 Transcript - 1 - Introduction to AI's Emotional Shortcomings & Quiz

Lecture 57 AI's Emotional Shortcomings

Lecture 58 Scenario: The Emotional Chasm in AI Interaction

Lecture 59 Part 2 of 5: Training AI for Emotional Intelligence

Lecture 60 Decoding Emotions: AI's Analytical Toolkit

Lecture 61 Part 3 of 5: Enhancing AI's Emotional Acuity

Lecture 62 The Unseen Barriers: Why AI Struggles with Human Emotion

Lecture 63 The Unseen Cracks: AI's Emotional Blind Spots

Lecture 64 The Inherent Flaws: Where AI's Emotional Understanding Falls Short

Lecture 65 Confronting Bias: Forging Equitable AI

Lecture 66 Ideas - How Non Technical People Contribute to Ethical Emotional AI Development

Lecture 67 Forging Trust: Human Oversight and Transparency in AI

Lecture 68 Part 4 of 5: Shaping the Future: Real-World AI and Your Role

Lecture 69 The Cautionary Tale of Microsoft's Tay Chatbot

Lecture 70 Case Study: The Replika AI Therapist – A Critical Examination

Lecture 71 Generic Chatbot Failures: A Cautionary Tale

Lecture 72 Real-World Scenario: The Mental Health Chatbot's Misstep

Lecture 73 2 - AI Failures with Chatbots

Lecture 74 2 – Transcript - Case Studies of AI Failures with Chatbots

Lecture 75 Case Studies of AI Failures with Chatbots

Lecture 76 Case Study: The AI Therapist – Beyond Algorithms

Lecture 77 Part 5 of 5: Mitigation Strategies and Ethical Consideratiions

Lecture 78 3 - Mitigation Strategies and Ethical Considerations

Lecture 79 3- Transcript - Mitigation Strategies and Ethical Considerations

Lecture 80 Mitigation Strategies and Ethical Considerations Content and Video Quiz

Lecture 81 4 - Advanced Training Techniques for Emotion Processing

Lecture 82 4 – Transcript - Advanced Training Techniques for Emotion Processing & Quiz

Lecture 83 Quiz Answer Key: Advanced Training Techniques for Emotion Processing

Lecture 84 Training Techniques for Emotion Processing Continued

Lecture 85 Advanced AI Training Techniques

Lecture 86 Collaborative Training and Practical Application

Lecture 87 Some Future Career Examples Based on the Previous Slide

Lecture 88 Case Studies and Practical Applications

Lecture 89 Impact of Emotionally Intelligent AI: Education, Workplace Wellness, Retail

Lecture 90 Education: Pioneering Human-Centric AI / AI & Human Inspiration Combined Support

Lecture 91 Mastering Modalities and Environmental Controls - AI Emotion Processing Trainer

Lecture 92 Optimising AI for Real-World Emotional Intelligence

Lecture 93 Continuous Learning and Emotional Insight

Section 3: Non-Tech Emotional Intelligence Training

Lecture 94 Non-Tech Emotional Intelligence Training Objectives

Lecture 95 Part 1 of 3: Curating Emotional Datasets

Lecture 96 1 - What are Emotional Datasets

Lecture 97 1 – transcript - What are Emotional Datasets & Quiz

Lecture 98 Understanding and Curating Emotional Datasets Continued

Lecture 99 Scenario: Training AI for Empathetic Customer Service

Lecture 100 2 - The Power of Emotional AI

Lecture 101 2 - Transcript - The Power of Emotional AI

Lecture 102 The Power of Emotional AI Continued

Lecture 103 Curating Emotional Datasets: The Foundation of Emotion-Aware AI

Lecture 104 3 - Understanding Emotional Datasets

Lecture 105 3 - Transcript - Understanding Emotional Datasets

Lecture 106 Emotional Datasets Continued

Lecture 107 3A - The Emotional Data Labeling Journey

Lecture 108 3A - Transcript - The Emotional Data Labeling Journey

Lecture 109 Tools and Challenges in Emotional Dataset Curation

Lecture 110 Label Studio for Emotional AI: Simplified & Powerful

Lecture 111 Part 2 of 3: Designing Empathetic Responses

Lecture 112 Understanding Empathetic Responses

Lecture 113 4 - Designing Empathetic Responses

Lecture 114 4 – Transcript - Designing Empathetic Responses & Quiz

Lecture 115 Process of Designing Empathetic Responses

Lecture 116 Practical Scenario: Mental Health Chatbot

Lecture 117 5 - The Power of Empathetic AI

Lecture 118 5 – The Power of Empathetic AI & Quiz

Lecture 119 Key Principles of Empathetic Response Design

Lecture 120 Part 3 of 3: Exploring No-Code Tools for Emotion-Aware AI

Lecture 121 Exploring No-Code Tools for Emotion-Aware AI

Lecture 122 Building Emotion-Aware Chatbots with No-Code Tools

Lecture 123 Using Hume AI and Other Tools for Emotion-Aware AI

Lecture 124 Practical Scenario: Customer Service Chatbot with Dialogflow

Lecture 125 6 - No Code Tools AI For Everyone

Lecture 126 6 - Transcript - No Code Tools AI For Everyone

Lecture 127 No-Code Tools for Emotion-Aware AI

Lecture 128 The Impact of Emotionally Intelligent AI in Healthcare and Education

Lecture 129 Ethical Considerations and the Future of Emotion-Aware AI

Lecture 130 7 - The Power of EI in Customer Service

Lecture 131 7 – Transcript - The Power of EI in Customer Service & Quiz

Lecture 132 Customer Service Enhancement with Emotionally Intelligent AI

Lecture 133 7A - The Importance of Employee Well Being

Lecture 134 7A -Transcript -The Importance of Employee Well Being & Quiz

Lecture 135 Advanced Techniques in Empathetic Response Design

Lecture 136 8 - AI & Emotions in Social Media

Lecture 137 8 – Transcript - AI & Emotions in Social Media

Lecture 138 Emotionally Intelligent AI in Social Media and Marketing

Lecture 139 9 - AI in Marketing Emotional Connection

Lecture 140 9 – Transcript - AI in Marketing Emotional Connection

Lecture 141 The Role of Emotionally Intelligent AI in Marketing

Lecture 142 Optimising Chatbot Performance

Lecture 143 Emotionally Intelligent AI in Accessibility

Lecture 144 10 - Advanced No Code Techniques Unleashing Potential

Lecture 145 10 – Transcript - Advanced No Code Techniques Unleashing Potential & Quiz

Lecture 146 Advanced No-Code Techniques: Continued

Lecture 147 The Long-Term Impact of Emotionally Intelligent AI & Employment Opportunity

Section 4: Emotional Intelligence in AI Applications

Lecture 148 Emotional Intelligence in AI Applications - Goals

Lecture 149 1 - Welcome to Lesson 4 Industry applications

Lecture 150 1 – Transcript - Welcome to Lesson 4 Industry applications & Quiz

Lecture 151 Introduction to Emotional Intelligence (EI) in AI Continued

Lecture 152 Part 1 of 5: From Insight to Impact - Collaborating and Measuring Success

Lecture 153 Practicing Empathy: A Mental Health Chatbot Scenario

Lecture 154 Part 2 of 5: Beyond Healthcare: Customer Service, Education, and Collaboration

Lecture 155 EI in Healthcare AI: Mental Health Support

Lecture 156 EI in Healthcare AI: Patient Interactions

Lecture 157 2 - EI in Healthcare AI Customization

Lecture 158 2 – Transcript - EI in Healthcare AI Customization & Quiz

Lecture 159 Customizing AI for Healthcare: Precision and Empathy Continued

Lecture 160 Navigating the Ethical Landscape of Healthcare AI

Lecture 161 3A - Woebot Your AI Mental Health Companion

Lecture 162 3A - Transcript - Woebot Your AI Mental Health Companion

Lecture 163 Real-World Application: Woebot for Mental Health

Lecture 164 3B - The Future of Emapathetic AI in Healthcare

Lecture 165 3B - Transcript - The Future of Empathetic AI in Healthcare

Lecture 166 4 - Ethical Foundations of Healthcare AI

Lecture 167 4 - Transcript - Ethical Foundations of Healthcare AI & Quiz

Lecture 168 Ethical Considerations in Healthcare AI Continued

Lecture 169 Part 3 of 5: Elevating Customer Service: The Power of EI in AI

Lecture 170 Scenario: Resolving Customer Frustration with EI

Lecture 171 EI in Customer Service AI: Chatbot Empathy Training

Lecture 172 5 - Tools for Chatbot Empathy

Lecture 173 5 – Transcript - Tools for Chatbot Empathy & Quiz

Lecture 174 Chatbot Empathy Training

Lecture 175 6 - The Power of Customization

Lecture 176 6 - Transcript -The Power of Customization & Quiz

Lecture 177 Customising Chatbots for Emotional Intelligence

Lecture 178 7 - Hume AI's Octave Revolutionizing Chatbot Expression

Lecture 179 7 - Transcript - Hume AI's Octave Revolutionizing Chatbot Expression & Quiz

Lecture 180 Hume AI's Octave for Expressive Responses Continued

Lecture 181 Measuring Success in Customer Service AI

Lecture 182 Real-World Application: Retail Chatbot Detecting Anger

Lecture 183 9 - Retail Chatbot Turning Anger into Loyalty

Lecture 184 9 - Transcript - Retail Chatbot Turning Anger into Loyalty

Lecture 185 10 - Understanding the Challenges

Lecture 186 10 – Transcript - Understanding the Challenges & Quiz

Lecture 187 Navigating the Nuances: Challenges in Customer Service AI

Lecture 188 Part 4 of 5: Education AI: Personalising Learning through Emotional Adaptation

Lecture 189 Education AI: Personalising Learning Through Emotional Adaptation Scenario

Lecture 190 EI in Education AI: Adaptive Learning Systems

Lecture 191 Customising AI for Education

Lecture 192 11 - SARA a New Era in Learning

Lecture 193 Transcript - SARA a New Era in Learning & Quiz

Lecture 194 SARA - An Example of Adaptive Learning

Lecture 195 Measuring Success in Education AI

Lecture 196 12 - Data The Compass for AI Refinement

Lecture 197 12 – Transcript - Data The Compass for AI Refinement

Lecture 198 Real-World Application: AI Adjusting Content Difficulty

Lecture 199 13 - Transforming Education With EI - AI

Lecture 200 13 – transcript - Transforming Education With EI – AI

Lecture 201 14 - Ethical Challenges in Education AI

Lecture 202 14 – Transcript - Ethical Challenges in Education AI

Lecture 203 Challenges in Education AI Continued

Lecture 204 Part 5 of 5: Collaboration: Working with Technical Teams to Implemlement EI

Lecture 205 Collaboration with Technical Teams: The Role of Non-Technical Professionals

Lecture 206 Bridging the Gap: Upskilling and Effective Communication

Section 5: Career Building

Lecture 207 Career Building Objectives

Lecture 208 Part 1 of 5: The EI-AI Career Constellation: Charting Your Course

Lecture 209 1 - Your EI _ AI Career Launchpad

Lecture 210 1 - Transcript - Your EI _ AI Career Launchpad & Quiz

Lecture 211 Unlocking Your EI-AI Career Odyssey

Lecture 212 A Day in The Life of the Identified 7 New AI Roles

Lecture 213 The Unfolding Scroll of Learning

Lecture 214 1A - Your EI AI Learning Journey

Lecture 215 1A – Transcript - Your EI AI Learning Journey

Lecture 216 The Empathy Architect's Crucible: A Practical Forging

Lecture 217 Pitching Your EI Expertise: The Art of Your Value Proposition

Lecture 218 Part 2 of 5: The Job Market's Grand Tapestry: Weaving Your EI Threads

Lecture 219 2 - The Four Step Ritual of Value Proposition

Lecture 220 2 – Transcript - The Four Step Ritual of Value Proposition & Quiz

Lecture 221 The Alchemist's Quill: Sculpting Your Value's Proposition

Lecture 222 Navigating the Lumina-Laden Labyrinth of Employment Opportunity

Lecture 223 The Unveiling of Hidden Pathways to Employment

Lecture 224 4 - The Emotion AI Job Galaxy A New Frontier

Lecture 225 4 – Transcript - The Emotion AI Job Galaxy A New Frontier & Quiz

Lecture 226 The Cosmic Compass: Navigating the Job Market

Lecture 227 Part 3 of 5: The Oracle of Assessment: Testing Your Cosmic Acumen

Lecture 228 The Oracle's Chamber: A Grand Inquisition

Lecture 229 Skills: Distilling Your Essence (Aptitudes Needed for 7 New Roles)

Lecture 230 Psychological profiles for each of the seven Emotion AI roles

Lecture 231 4A - The Bonus Nexus Your EI AI Power Up

Lecture 232 4A – Transcript - The Bonus Nexus Your EI AI Power Up & Quiz

Lecture 233 The Bonus Nexus: Unveiling Further Dimensions

Lecture 234 The Emergence of Emotion AI Careers

Lecture 235 Part 4 of 5: The Bonus Nexus: Unveiling Further Dimensions

Lecture 236 Invitation for Reflection and Contribution - Core Functions 7 Roles

Lecture 237 The Alchemical Forging: Crafting Your Value's Heartbeat

Lecture 238 The Alchemist's Whispers: Pitching Your EI Expertise

Lecture 239 5 - The Value Proposition

Lecture 240 5 – Transcript - The Value Proposition & Quiz

Lecture 241 The Crucible of Practical Application: A Scenario Unveiled

Lecture 242 6 - Pitching Your EI Expertize

Lecture 243 6 – Transcript - Pitching Your EI Expertize

Lecture 244 7 - The Grand Integration Knowledge as Power

Lecture 245 7 - Transcript - The Grand Integration Knowledge as Power & Quiz

Lecture 246 Part 5 of 5: The Bonus Nexus: Unveiling Further Dimensions

Lecture 247 The Union: Dialogflow and Google Cloud's Mind

Lecture 248 8 - Navigating The Emotion AI Job Market

Lecture 249 8 – Transcript - Navigating The Emotion AI Job Market & Quiz

Lecture 250 The Cosmic Cartography: Navigating the Job Market's Labyrinth

Lecture 251 Congratulations on Completing the Emotion AI Career Foundation Course

This course is for anyone eager to train AI in emotional intelligence without coding, especially if you fear job loss from automation. The Emotion AI market will grow to USD 8.2 billion by 2030, with a 22.3% annual growth rate, creating thousands of jobs. Master skills to shape AI in healthcare, customer service, or education and secure your future in this booming field! This course will give you a solid understanding of this new and emerging field. Additionally it will give non-technical individuals ideas about how to become a part of this AI development, and it will give software engineers and developers insight on how they can prepare or even change to this evolving AI field.