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    Hotel Management Business

    Posted By: ELK1nG
    Hotel Management Business

    Hotel Management Business
    Published 5/2023
    MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
    Language: English | Size: 3.43 GB | Duration: 2h 36m

    How to start a hotel business, How to improve hotel ratings, Hotel loyalty program, How to become a better hotel manager

    What you'll learn

    How to start a hotel business

    How to improve hotel management skills

    Hotel management tips all hoteliers must know

    How to become a better hotel manager

    Effective ways to increase hotel revenue and profit

    How to improve Your hotel ratings

    Reasons why you hotel needs loyalty program

    Hotel management tips that boost efficiency

    Requirements

    No special requirement

    Desire to learn more

    Seeking knowledge to enhance productivity

    Description

    The hotel industry is becoming very competitive in this current time, there is many big hotel coming up globally, but the key to become successful in this business is understanding your customers and the environment that you operate because customer satisfaction is the answer to continues business and successful business. Every serious hotel business need to set up their clear strategic goals and develop effective and efficient marketing strategy for the business. l must advice hoteliers that hotel is about providing comfort, meaning your environment must be good, the food must be excellent and the people should be well train so they can deliver good service. Modern hotel managers must ensure that they build a strong team because great team work boost efficiency and enhance good service delivery.Potential customers look for ratings and word of mouth recommendations before they visit any hotel so the responsibility rest on the hotel manager to ensure that their service delivery is standard and consistent. Technology has change the face and shape of the hotel business so management must ensure that the best technology is being used to ensure that service delivery is accurate. There is no way any company will not have challenges from their customers but the ability to resolved the issue will let the customer know that this is a matured company that understand their customers and are prepared to deliver quality service.

    Overview

    Section 1: Introduction

    Lecture 1 Introduction

    Lecture 2 What is hotel management

    Lecture 3 How to improve hotel management skills

    Lecture 4 What is hotel

    Lecture 5 History of hotel

    Lecture 6 Types of hotel

    Lecture 7 Hotel records

    Lecture 8 Unique and specialty hotels

    Section 2: How To Start A Hotel Business

    Lecture 9 Find a market need

    Lecture 10 Craft your strategic goals

    Lecture 11 Run the numbers

    Lecture 12 Review financial options

    Lecture 13 Do your paper work

    Lecture 14 Hire and train your team

    Lecture 15 Draft a marketing plan

    Lecture 16 Launch your hotel business

    Section 3: Hotel Management Tips All Hoteliers Should Know

    Lecture 17 Build a strong team

    Lecture 18 Emphasize employee appreciation and recognition

    Lecture 19 Invest in high quality hotel software

    Lecture 20 Practice the art of delegation

    Lecture 21 Schedule employees efficiently

    Lecture 22 Utilize hotel automation tools

    Lecture 23 Keep your hotels online presence up to date

    Lecture 24 Embrace constructive criticism and implement feedback

    Section 4: Effective Ways To Increase Hotel Revenue And Profit

    Lecture 25 Build a road map

    Lecture 26 Segment your target market

    Lecture 27 Maximize online reach with a channel manager

    Lecture 28 Partner with local business

    Lecture 29 Get mobile-friendly

    Lecture 30 Use high-quality visuals

    Lecture 31 Use hotel revenue management analytics

    Lecture 32 Optimize your inventory

    Section 5: Reasons Why Your Hotel/Restaurant Needs A Loyalty Program

    Lecture 33 It increase and improve sales

    Lecture 34 It improve customer relationship

    Lecture 35 A loyalty program encourages word-of-mouth advertising

    Lecture 36 It brings back repeat customers

    Lecture 37 It creates happier diners

    Section 6: Hotel Management Tips That Boost Efficiency, Group Business and Bookings

    Lecture 38 Learn which technology tools are available to you then use them

    Lecture 39 Use social media to spread the word organically

    Lecture 40 Gather success stories and promote them

    Lecture 41 Keep a pulse on changing hospitality trends

    Section 7: How To Become A Better Hotel Manager: Tips And Advice

    Lecture 42 Be present in your hotel

    Lecture 43 Motivate team members

    Lecture 44 Make budgets a priority

    Lecture 45 Hire the top talent in your industry

    Lecture 46 Take responsibilities for problems

    Lecture 47 Provide opportunities for staff to grow

    Lecture 48 Spend time with all members of staff

    Lecture 49 Embrace the power of social media

    Lecture 50 Be prepared to dedicate plenty of time to the business

    Section 8: How To Improve Your Hotel Ratings

    Lecture 51 Introduction

    Lecture 52 Analyze what you have

    Lecture 53 Invest in your staff

    Lecture 54 Do something with the review

    Lecture 55 Include the help of OTAS

    Lecture 56 Go the extra mile

    Section 9: Ways To Measure Hotel Customer Service Quality

    Lecture 57 Ways to measure hotel customer service quality

    Section 10: Conclusion

    Lecture 58 Hotel Questions

    Managers, hoteliers, hospitality industry, decorators, food associations, standard authorities, directors, employees, CEO, hotel businesses, government, travel agencies, holiday inns, etc.