Giving Difficult Feedback

From Awkward to Effective: How to Deliver Difficult Feedback That Drives Change

What you'll learn

Master the Art of Giving Constructive Feedback - Learn a step-by-step approach to delivering clear, actionable feedback that drives real change.

Navigate Emotional Reactions with Confidence - Stay calm and in control, even when conversations become tense or emotional.

Turn Tough Talks into Productive Outcomes - Transform difficult feedback into growth opportunities for both you and your team.

Avoid the 9 Common Feedback Mistakes - Ensure your feedback is effective by eliminating vague, judgmental, or overly negative communication.

Deliver Feedback on Soft Skills with Clarity - Learn how to translate behavioral feedback into measurable, actionable steps.

Handle High-Stakes Conversation Like a Pro - Get expert techniques for managing disciplinary discussions and knowing when to involve HR.

Requirements

No prior experience is needed—just a willingness to learn and a desire to become a more effective leader. If you're ready to master difficult conversations, let's go!

Description

Delivering feedback is one of the most critical skills in leadership, yet it’s often one of the most challenging. Giving Difficult Feedback is designed to help you confidently navigate these tough conversations, ensuring they lead to growth, not resistance. Whether you struggle with handling emotional reactions, avoiding common feedback mistakes, or making your message clear and actionable, this course gives you the tools you need.Difficult feedback conversations can feel uncomfortable, but they don’t have to be dreaded or avoided. When done effectively, feedback builds trust, strengthens teams, and drives real improvements. This course will show you how to transform these conversations from tense moments into opportunities for professional development. You’ll discover how to approach feedback with clarity and confidence—whether you’re addressing performance issues, providing constructive criticism on soft skills, or managing high-stakes discussions.Through expert insights, practical exercises, and real-world scenarios, you'll develop a framework that makes feedback feel natural rather than nerve-wracking. You’ll also gain strategies to help others hear, accept, and act on your feedback in a positive way. By the end of this course, you’ll be equipped with the mindset and skills to turn even the most difficult conversations into productive, results-driven discussions.If you're ready to master the art of delivering feedback with impact, let’s dive in!

Overview

Section 1: Why are Difficult Conversations so Difficult?

Lecture 1 Why are Difficult Conversations so Difficult?

Section 2: Giving Effective Feedback

Lecture 2 Giving Effective Feedback

Section 3: Effective Feedback on People (aka "Soft") Skills

Lecture 3 Effective Feedback on People (aka "Soft") Skilss

Section 4: Mistakes when Giving Difficult Feedback

Lecture 4 Mistakes when Giving Difficult Feedback

Section 5: Prepping for a Difficult Feedback Conversation

Lecture 5 Prepping for a Difficult Feedback Conversation

Section 6: Responding in the Moment when Giving Difficult Feedback

Lecture 6 Responding in the Moment when Giving Difficult Feedback

Section 7: Involving HR & Following Up Afterwards

Lecture 7 Involving HR & Following Up Afterwards

Section 8: Taking Care of YOU

Lecture 8 Taking Care of YOU

Section 9: Wrap Up

Lecture 9 Wrap Up

Leaders, managers, and professionals who want to improve their ability to give constructive feedback with confidence and clarity.