Employee Difficult Conversation Management

Ways managers can initiate tough conversation with employees, Training to help your employee have difficult conversation

What you'll learn

Difficult conversation at work, a guide for employees and managers

Training to help your employee have difficult conversation at work

How to manage awkward conversation when hiring

Ways managers can initiate tough conversation with employees

How to handle tough conversation with your executive team

Communication techniques for challenging conversations

Conflict management: difficult conversation with difficult people

Difficult conversation: How to discuss what matters most

How to have hard conversation around the board table

Requirements

No specific requirement

Desire to communicate well with employees

Seeking knowledge to resolve difficult conversation

Description

Confrontation is never pleasant. But as a manager it is a crucial part of your managerial responsibilities. It is better to understand that sugarcoating or avoiding the problem altogether will only make things worse- not just for your team but for your employee development and the totality of the organization. A very large size of employees say their managers fails to engage in honest conversation about work leading them to disengage. Both employees and management must clearly understand that hard conversations are an inevitable part of leadership and management. when you need to deliver tough client feedback or give poor performance review. There are always tactics and strategies you can navigate difficult conversation with your employees effectively. Do you know that failure to engage in difficult conversation with your employees can lead to poor performance and even resignation by some workers. Managers must built trust so that they can have the reputation to fairly handle difficult conversation between two workers.Hiring managers must ensure that they talk about compensation when hiring because it hurt more employees when their salary is below market rates. some conversations are difficult because they threaten or challenge a person's sense of who they are: their identity.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 The business impact of avoiding difficult conversation

Lecture 3 How to navigate difficult conversation with employees

Lecture 4 Techniques for navigating difficult conversation as a leader

Lecture 5 Strategies to manage emotions and avoid defensiveness in tough conversation

Lecture 6 Difficult conversation employees crucial rules to remember

Lecture 7 How to have hard conversation around the board table

Lecture 8 Success factors for handling difficult conversation

Lecture 9 Best practices and precautions during exit interviews

Lecture 10 The neuroscience of difficult conversation

Lecture 11 How to turn employee into productive discussions

Section 2: Difficult Conversation At Work : A Guide For Employees And Managers

Lecture 12 Difficult conversation for employees what you need to know

Lecture 13 Preparing for the conversation

Lecture 14 Consider the situation from their perspective

Lecture 15 Have a goal in mind but be flexible

Lecture 16 Work on your listening skills

Lecture 17 Take care of yourself

Lecture 18 Brainstorm solutions together

Section 3: Training To Help Your Employee Have Difficult Conversation At Work

Lecture 19 Examples of difficult workplace conversation as a manager

Lecture 20 Examples of challenging conversation with peers, vendors, and difficult people

Lecture 21 Training topics to improve difficult conversation

Section 4: How To Manage Awkward Conversation When Hiring

Lecture 22 Conversation about compensation

Lecture 23 Conversation about pandemic policy

Lecture 24 Awkwardness during onboarding

Lecture 25 How to get unawkward

Section 5: Ways Managers Can Initiate Tough Conversation With Employees

Lecture 26 Do not sugarcoat the message

Lecture 27 Create a feedback culture

Lecture 28 Be human first

Lecture 29 Come from a positive place

Lecture 30 Try empathetic honesty

Lecture 31 Have conversation more often

Section 6: How To Handle Tough Conversation with Your Executive Team

Lecture 32 Company value misalignment

Lecture 33 Lack of strategic direction

Lecture 34 Failure to foster diversity and inclusion

Section 7: Communication Techniques For Challenging Conversation

Lecture 35 Provide feedback that is candid but respectful

Lecture 36 Use communication techniques that foster a dialogue

Lecture 37 Keep communication lines open to avoid unresolved tension

Section 8: Conflict Management: Difficult Conversation With Difficult People

Lecture 38 Objectives

Lecture 39 Response to conflict

Lecture 40 Conflict management skills

Section 9: Difficult Conversation: How To Discuss What Matters Most

Lecture 41 What happened

Lecture 42 Feelings

Lecture 43 Identity

Lecture 44 Letting go

Lecture 45 Learning conversation

Employees, managers company owners, business people, consultants, trade experts, students, leaders, managing directors, CEO, teachers, health professionals, etc.