Debugging Difficult Conversations

Or "How not to chicken out!"

What you'll learn

What Difficult Conversations are and what happens when you ignore them

Why having Difficult Conversations can be beneficial to you, your team, and your career

A framework to help you prepare for Difficult Conversations

Examples of how to apply that framework

Requirements

None needed, just a willingness to learn

Description

Our belief  is that your success is directly proportionate to the number of Difficult Conversations you have.You’re likely learning to be better at Difficult Conversations because you have Difficult Circumstances you want to overcome.The circumstances won’t get easier the more you ignore them, they will get harder. The stories we tell ourselves in our own minds will get louder and the antagonists will become more… antagonising.Difficult Circumstances need to be resolved by Difficult Conversations.Over 80 percent of workers in the US found that learning to handle Difficult Conversations lead to finding better solutions to their workplace challenges.Being able to participate in, and even drive, Difficult Conversations means we can resolve the challenges of our relationships with other people, but it also means we can earn their trust and respect. When we are able to engage truthfully and respectfully with the people around us we can improve our relationships with them and smooth out the inevitable bumps on the road.This course will teach you:What Difficult Conversations are and what happens when you ignore themWhy having Difficult Conversations can be beneficial to you, your team, and your careerA framework (and accompanying worksheet) to help you prepare for Difficult Conversations

Overview

Section 1: Introduction

Lecture 1 What are Difficult Conversations?

Lecture 2 What happens if we ignore Difficult Conversations?

Lecture 3 What are the benefits of having Difficult Conversations?

Lecture 4 Finally, be comfortable being uncomfortable

Section 2: Debugging a Difficult Conversation

Lecture 5 Mindset vs Preparation

Lecture 6 Mindset

Lecture 7 Preparation

Section 3: Difficult Conversations Worksheet

Lecture 8 Difficult Conversations Worksheet

Section 4: Example - Speaking to Project Manager

Lecture 9 Speaking to Project Manager when we are running late on a project - Intro

Lecture 10 Speaking to Project Manager when we are running late on a project - Mindset

Lecture 11 Speaking to Project Manager when we are running late on a project - Preparation

Lecture 12 Speaking to Project Manager when we are running late on a project - Worksheet

Section 5: Example - Poor Performance

Lecture 13 Speaking to an Employee who has poor performance - Intro

Lecture 14 Speaking to an Employee who has poor performance - Mindset

Lecture 15 Speaking to an Employee who has poor performance - Preparation

Lecture 16 Speaking to an Employee who has poor performance - Worksheet

Anyone who wants to learn to be better