Conflict Management For Life & Work

Learn how to positively manage & resolve conflict, with over 70 practical tips & strategies

What you'll learn

Gain an insight into conflict management.

Look at your own conflict management skills and identify the areas to improve on.

Be given a range of conflict management tools, tips and strategies to use to positively manage and resolve conflict in your life and at work.

Develop a personalised conflict management action plan to develop your conflict management skills going forward.

Requirements

An open mind to learning, development and self improvement.

Description

Do you want to learn more about how to positively manage and resolve conflict in your life and at work?Do you want to develop your conflict management skills for better relationships going forward?Do you want to improve some difficult relationships in your life and at work?This course is a practical action oriented course designed to give you the tools, tips & strategies to positively manage and resolve conflict in your life and at work.This course aims to give you an insight into conflict management, as well as to look at your own conflict management skills and identify the areas to improve on. The course will also give you a wide range of conflict management tools, tips and strategies to use to positively manage and resolve conflict in your life and at work.As you go through the course you will be able to apply the learnings and develop your own personalised conflict management action plan to develop your conflict management skills going forward.The course is designed to be practical and relevant to real life. It includes lots of ideas, tips and strategies, straightforward explanations and lots of information for you to use to improve how you handle, manage and resolve. It is not a theoretical or academic course on conflict management.What are the course aims?The course aims to provide you with:* An insight into conflict management.* The opportunity to look at your own conflict management skills and identify the areas to improve on.* A range of conflict management tools, tips and strategies to use to positively manage and resolve conflict in your life and at work.* A personalised conflict management action plan to develop your conflict management skills going forward.What is included in the course?The course has the following sections:* Introduction: including an introduction to the course and the tutor* What is conflict management? including looking at conflict and what conflict management is, as well as the signs, causes and phases of conflict.* How is your conflict management? including a conflict management assessment, where you will complete an assignment to assess your current conflict management skills and identify areas to improve on.* Conflict management tips & strategies: including looking at a range of conflict management tips and strategies. This section also includes an assignment to complete to understand the action you want to take to improve your conflict management skills going forward.* Your conflict management plan: including your conflict management assessment and your conflict management action plan to improve your conflict management skills.* Course summary: including a short summary of the course.We have also included introductions and summaries throughout the course to help with learning.The course is in short bite sized lectures and you can see the detailed course content in the course curriculum.Practical activities - Developing your own personalised conflict management plan and a course quizThere are assignments to complete as you go through the course to develop your own personalised conflict management plan. These include an assessment of your current conflict management skills and developing your action plan to improve your conflict management skills going forward. There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course.You will need to allow additional time in addition to the duration of the videos to complete the assignments and quiz.What will you learn?By the end of the course, you will:* Understand more about conflict management.* Understand your current level of conflict management skills and the areas you want to improve on.* Have an action plan in place for improving your conflict management skills going forward; and* Have access to a range of conflict management tips and strategies to use to positively manage and resolve conflict in your life and at work.Important notes & more about the courseIf you are already very knowledgeable about conflict management, this course may not be for you.  Please check the curriculum carefully before signing up for the course.You can watch the lectures at your convenience on your computer, tablet or smart phone.   You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer. You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.You can watch the lectures at the preassigned speed or you can choose to speed up or slow down the lectures to suit your own preference. We have included links in the resource section of the Introduction video to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences. We have also included links in the resource section of the Course summary video to the Udemy help section which explains in detail  how to download your course certificate after watching the whole course.Good luckGood luck with the course and I hope you find it invaluable.

Overview

Section 1: Introduction

Lecture 1 Course introduction

Lecture 2 About the tutor

Section 2: What is conflict management?

Lecture 3 What is conflict management?

Section 3: How is your conflict management?

Lecture 4 Assignment 1: Your conflict management assessment

Section 4: Conflict management tips & strategies

Lecture 5 Conflict management tips & strategies, introduction

Lecture 6 Assignment 2: Your conflict management action plan

Lecture 7 Conflict management skills

Lecture 8 Communication & relationship skills

Lecture 9 Communication styles

Lecture 10 Communication types

Lecture 11 Conflict management & resolution strategies

Lecture 12 A conflict management & resolution process

Lecture 13 Dealing with difficult people

Lecture 14 Managing & resolving conflict in life

Lecture 15 Managing & resolving conflict at work

Lecture 16 Asking for help & support

Lecture 17 Conflict management tips & strategies, summary

Section 5: Your conflict management plan

Lecture 18 Your conflict management plan

Section 6: Summary

Lecture 19 Course summary

If you want to learn more about how to positively manage and resolve conflict in your life and at work.,If you want to develop your conflict management skills for better relationships going forward.,If you want to improve some difficult relationships in your life and at work.