Certified Employee Experience Improvement Expert (Ceexie)

Learn how to create an amazing Employee Experience to attract, retain, and engage your workforce by honoring 3 contracts

What you'll learn

Gain a deep insight into the concepts of employee engagement and experience, distinguishing between the two and understanding their impact on organization

Learn to design and implement strategies that create a remarkable employee experience, enabling you to attract, retain, and engage a talented workforce.

Explore the intricacies of Transactional, Brand, and Psychological contracts, comprehending their definitions and recognizing their significance

cquire the skills to identify crucial Moments of Truth that challenge contract integrity, and discover effective techniques to avoid breaches

Requirements

genuine interest in understanding how to improve employee engagement and experience within organizations is essential.

The course materials, including lectures, readings, and assessments, will be presented in English.

An open-minded approach to learning and an eagerness to explore new concepts

Description

The employee experience consists of all of the interactions employees have throughout their tenure at an organization. These experiences, both good and bad, influence employees’ beliefs and attitudes about the work, the company, and their leaders. To create great employee experience, organizations must structure and honor the three essential contracts (Transactional, Brand, and Psychological) that are at the foundation of every organization.Welcome to the Certified Employee Experience Improvement Expert (CEExIE) course, a comprehensive journey into elevating your organization's employee engagement and experience strategies. In today's competitive landscape, understanding the intricacies of fostering a positive work environment is paramount.Spanning six enriching sessions, this course delves deep into the foundations of employee engagement and experience. In Session 1 , Beginning with elucidations of Employee Engagement and Employee Experience, we lay the groundwork for your expertise. Through innovative insights, Session 2 reveals the art of crafting an exceptional Employee Experience, allowing you to magnetize, retain, and enthuse your workforce effectively.Session 3 navigates the realm of Transactional, Brand, and Psychological contracts, imparting their definitions and significance. As you progress, Session 4 empowers you to identify pivotal Moments of Truth that challenge these contracts, providing a unique lens to assess their strength.Our journey continues in Session 5, equipping you with strategies to safeguard these contracts from fractures, preserving the sanctity of your organizational culture. Finally, Session 6 imparts the expertise needed to mend and restore broken contracts, fostering an environment of trust and growth.Taught by industry veterans, this course amalgamates theoretical frameworks with practical scenarios, ensuring you emerge as a Certified Employee Experience Improvement Expert. Harness the power of employee engagement and experience to sculpt a workplace where potential thrives and relationships flourish. Join us in reshaping the landscape of organizational dynamics. Your journey towards becoming a CEExIE starts here.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Employee Engagement

Lecture 3 Employee Experience

Section 2: Step 1 -Attracting the Best Talent

Lecture 4 Attracting the Talent

Section 3: Step 2- Retain the Top Performers

Lecture 5 Retain the top performers

Section 4: Step 3- Drive Results

Lecture 6 Drive Results

Section 5: The 3 Contracts - Transactional, Brand, and Psychological contracts

Lecture 7 Transactional, Brand, and Psychological contracts

HR managers, executives, and practitioners who are responsible for designing and implementing strategies to improve employee engagement, retention, and overall experience.,Individuals in leadership roles who want to create a positive and productive work environment, improve team dynamics, and foster stronger employee relationships.,Professionals who focus on organizational culture, employee well-being, and creating a positive workplace culture to drive business success.,Those responsible for employee training and development, looking to incorporate employee engagement and experience principles into their programs.,Individuals who offer advisory services to organizations, helping them enhance their employee engagement strategies and optimize their overall work environment.,Individuals who are new to the field of human resources, management, or organizational development and want to build a strong foundation in employee engagement and experience principles.