Certified Business Communication Professional (Cbc-Pro)

Unlock the secrets to business success by understanding workplace culture,face-to-face and remote professional relations

What you'll learn

How to critically evaluate your role in workplace interactions

How to employ strategies for active listening

How to ask questions that move conversations forward

Will help you unlock the secrets to business success by understanding workplace culture.

Requirements

There are no required courses to complete before this course.

Basic learning English Proficiency is needed

Description

Course Title: Certified Business Communication Professional (CBC-Pro)Course Description:In the Certified Business Communication Professional (CBC-Pro) course, you will gain essential skills to enhance your business success by developing a deep understanding of workplace culture and mastering the art of effective communication. Whether you are interacting face-to-face or in a remote professional setting, this course will empower you to unlock the secrets to successful communication.Key Learning Objectives:1. Understanding Workplace Culture: Explore the intricate dynamics of workplace culture and learn how it influences communication. Gain insights into the unwritten rules, norms, and values that shape professional interactions.2. Language and Nonverbal Communication: Develop a nuanced understanding of how language and nonverbal cues impact communication. Discover how to leverage these elements to convey shared meanings effectively.3. Articulating Complex Ideas: Learn techniques to express even the most intricate business ideas clearly and succinctly. Ensure that your messages are comprehensible to diverse audiences, whether they are colleagues, clients, or stakeholders.4. Critical Self-Evaluation: Reflect on your role in workplace interactions and develop the ability to critically assess your communication skills. Identify areas for improvement and refine your approach to become a more effective communicator.5. Active Listening Strategies: Master the art of active listening, a vital skill for any professional communicator. Learn how to engage actively with others, show empathy, and respond thoughtfully to enhance the quality of your conversations.6. Effective Questioning Techniques: Explore the power of questions in driving meaningful conversations. Discover strategies for asking questions that propel discussions forward, encourage critical thinking, and elicit valuable insights.Course Format:The CBC-Pro course is designed to accommodate various learning styles and preferences. It includes a combination of lectures, interactive workshops, group discussions, case studies, and practical exercises. You will have opportunities to apply what you learn in real-world scenarios, helping you develop practical skills that can be immediately implemented in your professional life.Who Should Enroll:Professionals seeking to enhance their communication skills in a business contextTeam leaders and managers aiming to foster a more effective communication culture within their organizationsEntrepreneurs and business owners looking to improve their ability to convey ideas and strategies to stakeholdersIndividuals preparing for roles that require strong communication skills, such as sales, marketing, or customer service positionsOutcome:Upon successful completion of the Certified Business Communication Professional (CBC-Pro) course, you will receive a certification that recognizes your expertise in business communication. You will be equipped with the knowledge and skills needed to navigate complex workplace interactions, ensuring you can convey ideas effectively, engage in meaningful conversations, and contribute positively to your organization's success.

Overview

Section 1: Your Communication Personality

Lecture 1 Scenario # 1 - Communication

Lecture 2 Commentary on Scenario # 1

Lecture 3 Scenario # 2 -Communication

Lecture 4 Commentary on Scenario # 2

Lecture 5 Scenario # 3 -Communication

Lecture 6 Commentary on Scenario # 3

Lecture 7 Interview Assignment & Discussion

Section 2: Interviewing-

Lecture 8 Overview & Opening Discussion-Opening Discussion Prompt

Lecture 9 Types of Interview Questions-Close-Ended Questions

Lecture 10 Types of Interview Questions-Open-Ended Questions

Lecture 11 Basic Questions

Lecture 12 Strategic Questions

Lecture 13 Rapport-Building Questions

Lecture 14 Variables for Interview Planning

Lecture 15 Interviewing Techniques within Scenario 3

Lecture 16 Informational Interview Assignment

Section 3: Business Writing

Lecture 17 Sample Email 1- Commentary

Lecture 18 Sample Email 2- Commentary

Lecture 19 Clarify Your Purpose

Lecture 20 Know Your Audience

Lecture 21 Refine Your Style

Lecture 22 4.6 Video-Activity & Discussion

Section 4: Course Wrap-Up

Lecture 23 Course Wrap-Up

Professionals seeking to enhance their communication skills in a business context,Team leaders and managers aiming to foster a more effective communication culture within their organizations,Entrepreneurs and business owners looking to improve their ability to convey ideas and strategies to stakeholders,Individuals preparing for roles that require strong communication skills, such as sales, marketing, or customer service positions