Business Etiquette: Workplace Communication & Behavior

Master Business Etiquette & Workplace Communication to Build Professional Relationships & Boost Career Success!

What you'll learn

Develop strong workplace communication skills to interact effectively with colleagues and clients

Understand professional etiquette in meetings, conferences, and networking events

Build lasting professional relationships through proper business networking strategies

Master dining etiquette for business meals and formal events

Learn workplace behavior expectations and how to foster a respectful work environment

Gain insights into international business etiquette and cultural awareness

Maintain a professional and positive online presence through proper social media conduct

Apply business etiquette principles to boost confidence and career growth

Requirements

No prior knowledge or experience needed. This course is open for anyone who is interested in the topic.

Description

In today’s fast-paced business world, knowing how to conduct yourself professionally is just as important as the skills you bring to the table. Business etiquette is not just about using the right fork at a formal dinner—it’s about communicating effectively, building strong professional relationships, and understanding workplace expectations. Whether you’re in an office, attending a corporate event, or engaging in online interactions, your behavior and communication style can influence your career trajectory.This course covers all aspects of workplace communication and behavior, equipping you with the skills needed to navigate professional settings with confidence. You will learn how to make positive first impressions, interact with colleagues and clients, and maintain professional conduct in meetings, networking events, and even virtual spaces. Business etiquette is more than a set of rigid rules—it’s about fostering respect, enhancing collaboration, and demonstrating professionalism in every situation.Did You Know?74% of employers say strong business etiquette and communication skills make candidates more competitive in the job market (Forbes)85% of job success comes from soft skills, including business etiquette and professional behavior (Harvard Business Review)92% of professionals believe effective business etiquette improves workplace relationships and job performance (LinkedIn)By understanding international business etiquette, workplace behavior, and digital professionalism, you will be better equipped to handle professional scenarios with ease. This course is essential for anyone who wants to stand out in a competitive job market, improve workplace relationships, and enhance their personal brand in professional environments.

Overview

Section 1: Module 1: Introduction to Business Etiquette

Lecture 1 Introduction

Lecture 2 First Impressions in the Workplace

Lecture 3 Professional Attire and Grooming

Lecture 4 Understanding Business Culture

Section 2: Module 2: Effective Communication in the Workplace

Lecture 5 Introduction

Lecture 6 Verbal Communication Etiquette

Lecture 7 Email and Written Correspondence

Lecture 8 Handling Difficult Conversations

Section 3: Module 3: Networking and Building Professional Relationships

Lecture 9 Introduction

Lecture 10 The Importance of Networking

Lecture 11 Introductions and Small Talk

Lecture 12 Business Card Etiquette

Section 4: Module 4: Meeting and Conference Etiquette

Lecture 13 Introduction

Lecture 14 Punctuality and Attendance

Lecture 15 Virtual Meeting Etiquette

Lecture 16 Handling Interruptions and Distractions

Section 5: Module 5: Dining Etiquette in Business Settings

Lecture 17 Introduction

Lecture 18 Table Manners and Behavior

Lecture 19 Navigating Formal Dinners

Lecture 20 Hosting Clients and Colleagues

Section 6: Module 6: Workplace Etiquette and Behavior

Lecture 21 Introduction

Lecture 22 Respecting Personal Space and Boundaries

Lecture 23 Office Environment and Shared Spaces

Lecture 24 Handling Confidential Information

Recent graduates looking to improve their workplace communication and professional skills,Job seekers aiming to make a strong first impression during interviews and networking events,Professionals wanting to enhance their career prospects and workplace interactions,Business owners and entrepreneurs aiming to improve client relationships and professionalism,Anyone who wants to develop confidence and proper etiquette in business and social settings