Become A Master Of Communication Skills

Learn how to use body language, tone of voice and powerful language to communicate with others and get win win outcomes

What you'll learn

How to get your message over concisely and with clarity

How to use body language to build rapport and trust with others

The importance of positive, powerful and persuasive language

Watch actors play out good and poor behaviours in various workplace scenarios

Observe a good and a poor team briefing

Listen to what a good and a poor tone of voice sounds like, and the impact it has on others

Requirements

No qualifications needed - you will learn everything you need to know to be a brilliant communicator

Description

Our unique approach uses actors to demonstrate what both poor and brilliant communication looks like.You will watch case studies of various conversations taking place. You will be given the opportunity to analyse the communication and physically see what brilliant communication looks, sounds and feels like.If you enjoy learning by watching videos rather than by reading text books then this style of course is definitely for you.You will learn how to get your messages over with clarity and authority. Time will be spent watching actors demonstrate both good and poor communication so you can see what the skills look like in action. You will learn how to build rapport, ask brilliant questions and actively listen to others. You will get to see what excellent body language looks like through the use of our drama-based videos. You will understand why your tone of voice is so important when communicating and you will get the opportunity to hear what both a good and a poor tone of voice sounds like. You will explore the language we use and how avoiding filler words can help us build our credibility as an expert.By the end of the course you will have all of the skills you need to be a master in communication.

Overview

Section 1: Introduction

Lecture 1 In this programme we will be talking about face-face communication skills.

Section 2: How to get Clear on your message

Lecture 2 Getting clear on your message

Section 3: Watch Sarah deliver her message in a poor and ineffective way.

Lecture 3 Poor Communication from Sarah

Section 4: Analyse how Sarah did and the impact she had.

Lecture 4 Analysing Sarah's Communication

Section 5: How do we demonstrate brilliant communication

Lecture 5 The importance of body language, tone of voice and the words we choose to use

Lecture 6 Watch Simone deliver the same message in 3 different ways

Lecture 7 Analysing Simone

Section 6: Communication skills to use to deliver our message really well

Lecture 8 Top tips and techniques about body language

Lecture 9 Tone of voice

Lecture 10 Best words to use when communicating

Section 7: Building Rapport

Lecture 11 Building Rapport Introduction

Lecture 12 Questioning Skills to build rapport

Lecture 13 Active listening

Section 8: Sarah demonstrating great communication

Lecture 14 Sarah showing the superb skills in practice

Lecture 15 Analysing the skills Sarah used

Lecture 16 Summary

If you want to improve how you interact with others and get people to take your ideas and thoughts on board this course is for you. If you feel like you want better relationships with others, then start watching now.