8D - Problem Solving Techniques

Structured Problem Solving Approach

What you'll learn

Understand the key principles and benefits of the 8D problem-solving methodology.

Identify the role and responsibilities of team members in each discipline of the 8D process.

Gain familiarity with the essential tools & techniques used in problem description, containment actions, root cause analysis, & corrective action implementati

Apply 8D methodology to real-world problems with data analysis, decision-making, and collaboration within a limited timeframe.

Requirements

Yes, foundational knowledge of 7QC tools and statistical techniques will be needed to get the best out of this course

Description

This 8D course is a concise and focused module, designed to introduce participants to the 8D problem-solving methodology, enabling them to apply its principles effectively. It provides a streamlined approach to problem-solving, emphasizing the key concepts and steps of the 8D process within a short time frame.Participants will gain a solid understanding of the 8D methodology and its significance in addressing complex problems. The session begins with an overview of problem-solving principles and the importance of a systematic approach like 8D in achieving successful outcomes and minimizing business disruptions.Through a concise presentation, attendees will be guided through each discipline of the 8D process. They will learn how to establish an effective problem-solving team (D1) and define their roles and responsibilities within a cross-functional setup. The lecture will cover the crucial aspects of problem description (D2), containment actions (D3), and the fundamental techniques for root cause analysis (D4) to identify the underlying reasons behind the issue.Furthermore, participants will be introduced to the implementation of permanent corrective actions (D5) and the development of robust preventive measures (D6) to prevent recurrence of problems. The lecture will emphasize the importance of data-driven decision-making and provide an overview of the tools and techniques commonly used during each step of the 8D process.Finally, there will be a short case study, which provides a practical example of 8D implementation

Overview

Section 1: Introduction to 8D and Initial Steps

Lecture 1 Introduction and Preparing for 8D

Lecture 2 Team Formation (D1)

Lecture 3 Problem Description (D2)

Lecture 4 Interim Containment Action (D3)

Lecture 5 Root Cause Determination (D4)

Section 2: Review of Analytical and Statistical Tools

Lecture 6 Review of Analytical Tools - I

Lecture 7 Review of Analytical Tools - II

Lecture 8 Review of Statistical Tools - I

Lecture 9 Review of Statistical Tools - II

Section 3: Other 8D Steps and Case Study

Lecture 10 Corrective Actions (D5 & D6)

Lecture 11 Prevention and Closure (D7 & D8)

Lecture 12 Case Study - I

Lecture 13 Case Study - II

Working professionals in the production and quality management functions in manufacturing organizations who would like to learn the 8D methodology for problem solving