«Interpersonal Skills» by Lee Henry
«Interpersonal Skills» by Lee Henry
English | EPUB | 0.1 MB
English | EPUB | 0.1 MB
With the aim of connecting you better with other people, this guide focuses on improving your interpersonal skills, so you can use these skills in developing stronger personal and professional relationships. The guide will aid you in assessing numerous people interactions while providing you with the appropriate reactions and responses to each.In addition, this book will help you in forming new affairs and at the same time, assist you in preserving existing ones. The book will serve as an instrumental guide for you in nourishing and strengthening your relationship with other people
You will discover..
Introduction
Your Interpersonal Skills
Improving Your Interpersonal Skills
Verbal Communication Skills: Your Way With Words
Non-Verbal Communication Skills: Your Body Language
Listening Skills: Shut Up and Listen
Decision-Making Skills: Ensuring Done Deals
Negotiation Skills: Finding a Common Ground with Others
Assertion Skills — Respect Begets Respect
Cooperation and Collaboration Skills: There is No “I” in Team
Problem Solving Skills: Working with Grace under Pressure
Self-Management Skills: The Personal in Interpersonal