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«ITIL® Practitioner Guidance» by AXELOS AXELOS

Posted By: Gelsomino
«ITIL® Practitioner Guidance» by AXELOS AXELOS

«ITIL® Practitioner Guidance» by AXELOS AXELOS
English | ISBN: 9780113314935 | EPUB | 1.5 MB


ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.