Human Resources Workplace Investigations Shrm Pdc Eligible

An action guide to investigating employee issues including discrimination, harassment, theft and others (HR)

What you'll learn

Address immediate investigation needs.

How to investigate common workforce issues like harassment, discrimination, theft or threats and violence.

Help you put the right policies and procedures in place for the future.

How to conduct the investigation through a successful eight step approach.

Learn about investigation pitfalls.

Benefits of an effective investigation.

Requirements

Absolutely no prior experience necessary

You should be eager to learn about Workplace Investigations

Description

*This course is eligible for 1.5 SHRM Professional Development Credits - The SHRM Activity ID will be messaged to you the following business day after successfully completing all course sections and passing all quizzes.*  Perhaps you have just become aware of a serious situation at your company and you are not sure how to handle it or you are an experienced investigator. This course is designed to help you address immediate investigation needs or help you put the right policies and procedures in place for the future. You will learn the benefits of an effective investigation, how to conduct the investigation through a successful eight-step approach. You will also learn about investigation pitfalls and how to investigate common workforce issues like harassment, discrimination, theft or threats and violence. Additionally, you will get some downloadable documents such as an intake/complaint form, credibility assessment form, documentation and evidence checklist, a standardized investigative report, an investigation memo for when you need to do interviews, and some quick reference job aids such as the investigation step list and investigation pitfalls. You will also learn when you need legal counsel involved and how to protect your employees and also the company. The course is broken into nine sections:Section I – The benefits of an effective investigationSection II – Getting your investigation startedSection III – Gathering information and interviewsSection IV – Making and documenting decisions & conclusionsSpecial InvestigationsSection V – DiscriminationSection VI – HarassmentSection VII – TheftSection VIII – Threats and violenceSection IX - Alcohol and DrugsNo matter your skill level, learn the basics or advanced techniques now

Overview

Section 1: Introduction

Lecture 1 Course Introduction

Lecture 2 Course Layout, Orientation and Sections

Lecture 3 The Benefits of an Effective Investigation

Lecture 4 Critical Steps to an Investigation

Lecture 5 Avoiding Costly Investigation Errors

Section 2: Investigation Steps

Lecture 6 Discovering Workplace Problems

Lecture 7 Deciding Whether to Investigate

Lecture 8 Take Immediate Action if Neccesary

Lecture 9 Choosing an Investigator

Lecture 10 Planning the Investigation

Lecture 11 Getting Started Right Away

Section 3: Conducting Interviews

Lecture 12 Conducting Interviews

Lecture 13 Interviewing the Complaining Employee

Lecture 14 Interviewing the Complaining Employee - Sample Questions

Lecture 15 Interviewing the Accused Employee

Lecture 16 Interviewing the Accused Employee - Sample Questions

Lecture 17 Interviewing Witnesses

Lecture 18 Interviewing Witnesses - Sample Questions

Lecture 19 Gathering Evidence

Section 4: Documentation and Taking Action Based on Your Investigation

Lecture 20 Making and Documenting Decisions and Conclusions

Lecture 21 Was a Company Policy Violated OR Did any Misconduct Occur?

Lecture 22 Taking Action

Lecture 23 Investigation Performance Flow Map

Lecture 24 Documenting Your Decision and Following Up

Section 5: Investigating Discrimination

Lecture 25 Investigating Discrimination

Lecture 26 Case Study #1

Lecture 27 Case Study #2

Section 6: Investigating Harassment

Lecture 28 Investigating Harassment

Lecture 29 Case Study #1

Lecture 30 Case Study #2

Lecture 31 Case Study #3

Section 7: Investigating Theft

Lecture 32 Investigating Theft

Lecture 33 Case Study #1

Lecture 34 Case Study #2

Lecture 35 Case Study #3

Section 8: Investigating Threats and Violence

Lecture 36 Investigating Threats and Violence

Lecture 37 Case Study #1

Lecture 38 Case Study #2

Section 9: Drug and Alcohol Abuse

Lecture 39 Drug and Alcohol Abuse

Lecture 40 Case Study #1

Lecture 41 Case Study #2

Section 10: Bonus: Investigation Job Aids

Lecture 42 Investigation Job Aids

Section 11: Conclusion

Lecture 43 Conclusion

HR professionals,Compliance,Business Leaders,Human Resources,Managers,Supervisors,Team Leads