How To Capitalize On A Collaborative Style For A Sales Win

This course explains how to capitalize on a collaborative style, armed with offense/defense tactics.

What you'll learn

Discover methods to help you negotiate with customers for win-win results.

Identify four sales negotiating styles and learn when/how to match your style with the customer's style.

Explore a variety of tactics used in sales negotiating, and how/when to employ them.

Requirements

As advanced preparation, you should complete the "Styles Pre-Course Questionnaire for Win-Win Negotiating" located in the Supporting Materials area, and then score yourself to determine your preferred negotiating style. Four styles will be specifically discussed during the course.

Description

Sales negotiating is complex and challenging, way beyond simple trading or nibbling for a better price on a new car. In the business world, maintaining relationships is essential, hence the win-win strategy driven by your personal style, adjusting as needed with the customer’s style to maintain a fair, productive negotiation. Beyond managing the relationship, a variety of tactics are needed to enhance persuasion, identify hidden needs, and communicate trading offers. The bottom line in win-win sales negotiating is getting/giving equal value for the issues you have to trade. The tactics you employ enable this to happen so both negotiators are satisfied to achieve a win-win conclusion.This course explains how to capitalize on a collaborative style, armed with offense/defense tactics, to gain a win-win solution.

Overview

Section 1: Introduction

Lecture 1 Introduction to Win-Win Sales Negotiating Strategy and Tactics

Lecture 2 What is Win-Win Sales Negotiating?

Lecture 3 Identify Your Negotiating Style

Lecture 4 Capitalize on Negotiating Styles

Lecture 5 Collaborative/Offense Tactics

Lecture 6 Defensive Tactics to Use With Care

Lecture 7 Handling Customer Tactics

Lecture 8 Summary

Section 2: Supporting Materials

Lecture 9 Slides: Win-Win Sales Negotiating Strategy and Tactics

Lecture 10 Win-Win Sales Negotiating Strategy and Tactics Glossary/Index

Lecture 11 Styles Pre-Course Questionnaire for Win-Win Negotiating

Section 3: Review and Test

Anyone interested in Sales, Negotiating Strategy or related fields.