Hotel Management For Beginners

Learn what a hotel is, how it operates and become a better hotel manager

What you'll learn
What is a hotel
What rooms does a hotel offer
How to classify a hotel
Basic terminology
Basic understanding of ratios
The history of the hotel industry
The future of the hotel industry
The different jobs and positions
What a hotel chain is
What a brand is
Hotel affiliation
Requirements
Basic knowledge English
Basic knowledge percentages
Basic calculation knowledge
Description
This course 'Hotel management 101' is based towards students who are new to the hospitality industry. If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.Together we will discuss all the basics of managing a hotel. By the end of this course you will have a solid foundation and basic understanding of; what a hotel is, what a hotel brand is, what a good hotel manager needs to know and how hotels are classified. We will go over different hotel departments and their terminology. When you've finished this course you'll be able to calculate and understand different KPI like; ARR, Occ% and more.So jumpstart your hotel manager career today!

Overview

Section 1: The introduction to hotel management 101

Lecture 1 The introduction

Lecture 2 The introduction to hotel management

Lecture 3 The hotel manager

Lecture 4 The hotel guests

Lecture 5 The hotel employees

Lecture 6 The history of the hotel industry

Lecture 7 The hotel rooms

Section 2: Hotel classification

Lecture 8 The hotel star classification

Lecture 9 The hotel classification by size

Lecture 10 The classification by business type

Lecture 11 The classification by hotel type

Lecture 12 The hotel classification by affiliation

Section 3: The hotel chains and brands

Lecture 13 The hotel chains

Section 4: Terminology and ratios

Lecture 14 General terminology

Lecture 15 Reception and housekeeping terminology

Lecture 16 Food and beverage terminology

Lecture 17 Ratios

Section 5: The hotel departments

Lecture 18 The organizational chart part 1

Lecture 19 The organizational chart part 3

Lecture 20 The organizational chart part 2

Section 6: Q & A

Lecture 21 Questions hotel management 101

Lecture 22 Answers hotel management 101

Beginning hoteliers,Beginning hotel managers,Small business owners,Bed and breakfast owners,People starting in the hospitality industry