Guidelines To A Sustainable Recovery For Hotels - 2023

For independent hotels-resorts-inns-bed & breakfasts-vacation rentals

What you'll learn

Help you determin the type of hospitality property owner or manager you are

Improve your organizational structure

Ways to improve your customer service

How to WOW your guests

The new normal: What will your guests expect

Requirements

This program is for hospitality property owners & managers with the desire to improve their guests and employees experiece Post_COVID-19

Description

Sustainability is regarded as the key to a successful hospitality property in the next decade. A sustainable recovery for hotels, resorts, bed and breakfasts and vacation rentals is a top concern for public and private sectors alike and has to be top of mind for property owners and managers.The “Guidelines to a Sustainable Recovery for Hotels Post-COVID-19” will not only help you enhance your guest’s experience but ensure they’ll want to return.This course includes:What Type of Hospitality Property Owner or Manager Are You? — Video #1.Improve Your Organizational Structure – Video #2.How to Improve Customer Service – Video #3.How to Give Your Marketing a Boost -Video #4.Using Social Media Platforms—Video #5.Ways You Can WOW Your Guests—Video #6.How to Get Ready for when Guests Come Back—Video #7.Reopening Hotels, Resorts, Bed and Breakfasts after COVID-19—Video #8.Post-Lockdown. What Will Your Guests Expect – Video #9.The Long-Term Future of the Hospitality Property Industry – Video #10Post-COVID-19 Action Plan WorkbookPost COVID-19 Action Plan MP3Post Covid-19 Action Plan Quiz With a Certificate of Completion When PassedThis course includes a step-by-step ten-part video series, with a workbook checklist and audio MP3s. It also includes a “Guidelines to a Sustainable Recovery for Hotels Post-COVID-19” quiz, to ensure you get the most out of this course.Don't Miss Your OpportunitySign Up Now!

Overview

Section 1: Introduction

Lecture 1 What Type of Hospitality Property Owner or Manager Are You? Video

Lecture 2 What Type of Hospitality Property Owner or Manager Are You? MP3

Lecture 3 Improve Your Organizational Structure Video

Lecture 4 Improve Your Organizational Structure MP3

Lecture 5 How to Improve Customer Service Video

Lecture 6 How to Improve Customer Service MP3

Lecture 7 How to Give Your Marketing a Boost Video

Lecture 8 How to Give Your Marketing a Boost MP3

Lecture 9 Using Social Media Platforms Video

Lecture 10 Using Social Media Platforms MP3

Lecture 11 Ways You Can WOW Your Guests Video

Lecture 12 Ways You Can WOW Your Guests MP3

Lecture 13 How to Get Ready for when Guests Come Back Video

Lecture 14 How to Get Ready for when Guests Come Back MP3

Lecture 15 Reopening Hotels-Resorts-Bed and Breakfasts after COVID-19 Video

Lecture 16 Reopening Hotels-Resorts-Bed and Breakfasts after COVID-19 MP3

Lecture 17 Post-Lockdown-What Will Your Guests Expect Video

Lecture 18 Post-Lockdown-What Will Your Guests Expect MP3

Lecture 19 The Long Term Future Of The Hospitality Property Industry Video

Lecture 20 The Long Term Future Of The Hospitality Property Industry MP3

Lecture 21 What's Next… Video

Lecture 22 What's Next… MP3

Lecture 23 Post COVID-19 Action Plan Workbook

This course is designed for current and aspiring hotel, resort, inn, bed & breakfast, and vacational rental owners & managers