Fundamentals Of Quality Management

Project Quality Management

What you'll learn
After successfully completing this course, the students shall be able to:
Implement quality management in a project management process
Improve the quality of the product and ensure project success
Measure quality and apply quality assurance
Ensure the end-customer’s quality requirements are met
Develop a quality management plan for your project
Select the appropriate quality assurance and quality control tools for your project
Plan and perform a quality audit for your project
Requirements
The course requires the prospective students to have undertaken the “Project Management” course and have an understanding of the Project Management Institute’s terminologies and project lifecycle.
The course will help the project management professionals to increase their practical knowledge and incorporate quality into their project management processes.
Description
The Quality Management course will teach the students on techniques and methodology to develop, improve and implement quality control programs at their workplace. This course will enable the students to incorporate quality in the project, prioritize the requirements to meet the end-customer’s quality requirements, implement quality assurance and quality control procedures to ensure project success. It also teaches on the development of a quality management plan. The course is based on the real-world scenarios to give the students a better understanding of what they are learning.The Quality Management course is the next step for the students who have completed the project management course. It builds up on the knowledge gained in the project management course and focuses on the quality management aspect of project management. The quality management course opens up the avenues for career growth in the field of project management.
Available PDUs for this Course Series: 7By completing this course series, you will earn 7 PDUs. Course Code 4058LQG1EX; Technical = 2, Strategic = 5, Leadership = 0 To get the certificate, visit Integrity Training site and provide your details. Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.
 PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP, PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc. 

Overview

Section 1: Chapter 1 - Quality Management Fundamentals

Lecture 1 Instructor Introduction

Lecture 2 Quality Management Introduction (1 of 6)

Lecture 3 Quality Management Introduction (2 of 6)

Lecture 4 Quality Management Introduction (3 of 6)

Lecture 5 Quality Management Introduction (4 of 6)

Lecture 6 Quality Management Introduction (5 of 6)

Lecture 7 Quality Management Introduction (6 of 6)

Lecture 8 Quality Management Fundamentals

Lecture 9 Objectives

Lecture 10 Topic A: Quality-related Definitions and Concepts

Lecture 11 Definition: International Organization for Standardization (ISO)

Lecture 12 Concept: ISO 9000

Lecture 13 Definition: Quality

Lecture 14 Definition: Grade

Lecture 15 Quality vs. Grade

Lecture 16 Self-Reflection – Quality vs. Grade

Lecture 17 Concepts: Prevention and Inspection

Lecture 18 Concept: Sampling Theory

Lecture 19 Concept: Probability Theory

Lecture 20 Concept: Sampling Data Types

Lecture 21 Concept: Engineering Tolerance

Lecture 22 Concept: Control Limits

Lecture 23 Concept: Product Verification

Lecture 24 Concept: Customer Satisfaction

Lecture 25 Exercise 1.1 – Mapping Quality-related Concepts

Lecture 26 Exercise 1.1 – Mapping Quality-related Concepts Worksheet

Lecture 27 Exercise 1.1 – Mapping Quality-related Concepts Debrief (1 of 2)

Lecture 28 Exercise 1.1 – Mapping Quality-related Concepts Debrief (2 of 2)

Lecture 29 Topic B: Maturity and Continuous Improvement Models

Lecture 30 Definition: Maturity Models

Lecture 31 Definition: Capability Maturity Model Integrated (CMMI)

Lecture 32 Capability Maturity Model Integration (CMMI) Core Process Areas

Lecture 33 CMMI Appraisal

Lecture 34 Definition: Project Management Maturity Model (PMMM)

Lecture 35 Concept: Project Management Maturity Model and CMMI

Lecture 36 Concept: Continuous Improvement

Lecture 37 Concept: Continuous Improvement Models

Lecture 38 Concept: Continuous Improvement Models

Lecture 39 Exercise 1.2 – Application of Maturity and Improvement Models

Lecture 40 Exercise 1.2 – Application of Maturity and Improvement Models Worksheet

Lecture 41 Exercise 1.2 – Application of Maturity and Improvement Models Debrief (1 of 2)

Lecture 42 Exercise 1.2 – Application of Maturity and Improvement Models Debrief (2 of 2)

Lecture 43 Topic C: Quality Theorists and Contributions

Lecture 44 Quality Theorists and Contributions (1 of 9)

Lecture 45 Quality Theorists and Contributions (2 of 9)

Lecture 46 Quality Theorists and Contributions (3 of 9)

Lecture 47 Quality Theorists and Contributions (4 of 9)

Lecture 48 Quality Theorists and Contributions (5 of 9)

Lecture 49 Quality Theorists and Contributions (6 of 9)

Lecture 50 Quality Theorists and Contributions (7 of 9)

Lecture 51 Quality Theorists and Contributions (8 of 9)

Lecture 52 Quality Theorists and Contributions (9 of 9)

Lecture 53 Self-Reflection – Quality Theorists and Contributions

Lecture 54 Chapter 1 Review & Exercise

Section 2: Chapter 2 - Quality Management Planning

Lecture 55 Quality Management Planning

Lecture 56 Objectives

Lecture 57 Topic A: Quality Management Corporate Policy

Lecture 58 Concept: Quality Management Corporate Policy (1 of 2)

Lecture 59 Concept: Quality Management Corporate Policy (2 of 2)

Lecture 60 Quality Management Corporate Policy - A Case Study

Lecture 61 Quality Management Corporate Policy Objectives

Lecture 62 A-Z’s Quality Management Corporate Policy Outline (1 of 3)

Lecture 63 A-Z’s Quality Management Corporate Policy Outline (2 of 3)

Lecture 64 A-Z’s Quality Management Corporate Policy Outline (3 of 3)

Lecture 65 Self-Reflection – Quality Management Corporate Policy

Lecture 66 Topic B: Project Quality Management Planning – Part 1

Lecture 67 Project Quality Management Plan Case Study

Lecture 68 Project Quality Management Plan – Part 1

Lecture 69 Project Management Performance Baseline Project Quality Policy

Lecture 70 Project Management Performance Baseline Project QA Approach

Lecture 71 Project Management Performance Baseline Project QC Approach

Lecture 72 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1

Lecture 73 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Worksheet (1 of 3)

Lecture 74 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Worksheet (2 of 3)

Lecture 75 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Worksheet (3 of 3)

Lecture 76 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (1 of 4)

Lecture 77 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (2 of 4)

Lecture 78 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (3 of 4)

Lecture 79 Exercise 2.1 – PMPB Project Quality Management Plan – Part 1 Debrief (4 of 4)

Lecture 80 Topic C: Project Quality Management Planning – Part 2

Lecture 81 Project Quality Management Plan – Part 2

Lecture 82 Project Quality Objectives

Lecture 83 Project Quality Standards

Lecture 84 Project Quality Roles and Responsibilities Examples

Lecture 85 Self-Reflection – Deliverables Subject to Reviews and Tests

Lecture 86 Directive on Audits and Reviews

Lecture 87 Quality Management Tools and Techniques

Lecture 88 Cost of Quality (CoQ) (1 of 2)

Lecture 89 Cost of Quality (CoQ) (2 of 2)

Lecture 90 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2

Lecture 91 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (1 of 5)

Lecture 92 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (2 of 5)

Lecture 93 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (3 of 5)

Lecture 94 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (4 of 5)

Lecture 95 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Worksheet (5 of 5)

Lecture 96 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (1 of 6)

Lecture 97 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (2 of 6)

Lecture 98 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (3 of 6)

Lecture 99 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (4 of 6)

Lecture 100 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (5 of 6)

Lecture 101 Exercise 2.2 – PMPB Project Quality Management Plan – Part 2 Debrief (6 of 6)

Lecture 102 Chapter 2 Review & Exercise

Section 3: Chapter 3 - Quality Management Implementation

Lecture 103 Quality Management Implementation

Lecture 104 Objectives

Lecture 105 Topic A: Quality Management Implementation

Lecture 106 Self-Reflection – Quality Management Implementation

Lecture 107 Quality Management Implementation

Lecture 108 Quality Management Implementation Activities

Lecture 109 Concept: Data, Information, Knowledge, Wisdom (DIKW) Model

Lecture 110 Quality Management Implementation Activities

Lecture 111 Self-Reflection – Quality Management Implementation Activities

Lecture 112 PM Performance Baseline Project Quality Management Implementation

Lecture 113 Topic B: Quality Assurance Activities

Lecture 114 Quality Assurance Data Collection (1 of 4)

Lecture 115 Quality Assurance Data Collection (2 of 4)

Lecture 116 Quality Assurance Data Collection (3 of 4)

Lecture 117 Quality Assurance Data Collection (4 of 4)

Lecture 118 Exercise 3.1 – Describe QA Data Collection

Lecture 119 Exercise 3.1 – Describe QA Data Collection Worksheet

Lecture 120 Exercise 3.1 – Describe QA Data Collection Debrief (1 of 2)

Lecture 121 Exercise 3.1 – Describe QA Data Collection Debrief (2 of 2)

Lecture 122 Quality Assurance Data Representation (1 of 6)

Lecture 123 Quality Assurance Data Representation (2 of 6)

Lecture 124 Quality Assurance Data Representation (3of 6)

Lecture 125 Quality Assurance Data Representation ( 4 of 6)

Lecture 126 Quality Assurance Data Representation (5 of 6)

Lecture 127 Quality Assurance Data Representation (6 of 6)

Lecture 128 Exercise 3.2 – Describe QA Data Representation

Lecture 129 Exercise 3.2 – Describe QA Data Representation Worksheet

Lecture 130 Exercise 3.2 – Describe QA Data Representation Debrief (1 of 2)

Lecture 131 Exercise 3.2 – Describe QA Data Representation Debrief (2 of 2)

Lecture 132 Quality Assurance Data Analysis

Lecture 133 Quality Assurance Review QC Results

Lecture 134 Quality Assurance Audits

Lecture 135 Quality Assurance Change Control

Lecture 136 Exercise 3.3 – QA Schedule Data Analysis

Lecture 137 Exercise 3.3 – QA Schedule Data Analysis Worksheet

Lecture 138 Exercise 3.3 – QA Schedule Data Analysis Debrief (1 of 2)

Lecture 139 Exercise 3.3 – QA Schedule Data Analysis Debrief (2 of 2)

Lecture 140 Topic C: Quality Control Activities

Lecture 141 Quality Control Document Reviews

Lecture 142 Quality Control Tests

Lecture 143 Quality Control Defect Repair

Lecture 144 Quality Control Document Findings

Lecture 145 Quality Control Change Control

Lecture 146 Exercise 3.4 – Document a QC Change Request

Lecture 147 Exercise 3.4 – Document a QC Change Request Worksheet

Lecture 148 Exercise 3.4 – Document a QC Change Request (Debrief 1 of 2)

Lecture 149 Exercise 3.4 – Document a QC Change Request (Debrief 2 of 2)

Lecture 150 Chapter 3 Review & Exercise

Section 4: Chapter 4 - Quality Management Improvement

Lecture 151 Quality Management Improvement

Lecture 152 Objectives

Lecture 153 Topic A: Quality Audits

Lecture 154 Concept: Quality Audit

Lecture 155 Clause-based Quality Audit

Lecture 156 Process-based Quality Audit

Lecture 157 5 Step Process-based Quality Audit

Lecture 158 Self-Reflection – Quality Audit Steps

Lecture 159 Process-based Quality Audit – Step 1

Lecture 160 Process-based Quality Audit – Step 2 (1 of 2)

Lecture 161 Process-based Quality Audit – Step 2 (2 of 2)

Lecture 162 Process-based Quality Audit – Step 3

Lecture 163 Process-based Quality Audit – Step 4 (1 of 2)

Lecture 164 Process-based Quality Audit – Step 4 (2 of 2)

Lecture 165 Process-based Quality Audit – Step 5

Lecture 166 Exercise 4.1 – Perform a Process-based Audit

Lecture 167 Exercise 4.1 – Perform a Process-based Audit Scenario

Lecture 168 Exercise 4.1 – Perform a Process-based Audit Worksheet

Lecture 169 Exercise 4.1 – Perform a Process-based Audit Debrief (1 of 4)

Lecture 170 Exercise 4.1 – Perform a Process-based Audit Debrief (2 of 4)

Lecture 171 Exercise 4.1 – Perform a Process-based Audit Debrief (3 of 4)

Lecture 172 Exercise 4.1 – Perform a Process-based Audit Debrief (4 of 4)

Lecture 173 Benefits of Performing a Quality Audit

Lecture 174 Topic B: Quality Management Improvement

Lecture 175 Quality Management Improvement

Lecture 176 Concept: Kaizen “Improvement”

Lecture 177 Quality Improvement via Kaizen (1 of 6)

Lecture 178 Quality Improvement via Kaizen (2 of 6)

Lecture 179 Quality Improvement via Kaizen (3 of 6)

Lecture 180 Quality Improvement via Kaizen (4 of 6)

Lecture 181 Quality Improvement via Kaizen (5 of 6)

Lecture 182 Quality Improvement via Kaizen (6 of 6)

Lecture 183 Exercise 4.2 – Improve Reporting Process, via Kaizen

Lecture 184 Exercise 4.2 – Improve Reporting Process, via Kaizen Scenario

Lecture 185 Exercise 4.2 – Improve Reporting Process, via Kaizen Worksheet

Lecture 186 Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (1 of 3)

Lecture 187 Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (2 of 3)

Lecture 188 Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (3 of 3)

Lecture 189 Benefits of Practicing Continuous Improvement on Projects

Lecture 190 Chapter 4 Review & Exercise

Section 5: Quality Management Summary

Lecture 191 Quality Management Summary

Lecture 192 Course Overview

Lecture 193 Definition: International Organization for Standardization (ISO)

Lecture 194 Definition: Quality and Grade

Lecture 195 Concept: Continuous Improvement

Lecture 196 Quality Contributors

Lecture 197 Concept: Quality Management Corporate Policy

Lecture 198 Project Quality Management Plan

Lecture 199 Quality Management Implementation

Lecture 200 Quality Management Implementation Activities

Lecture 201 Quality Management Implementation Activities

Lecture 202 Concept: Quality Audit

Lecture 203 5 Step Process-based Quality Audit

Lecture 204 Benefits of Performing a Quality Audit

Lecture 205 Concept: Kaizen “Improvement”

Lecture 206 Quality Improvement via Kaizen

Lecture 207 Benefits of Practicing Continuous Improvement on Projects

Lecture 208 Quality Management Objectives (1 of 3)

Lecture 209 Quality Management Objectives (2 of 3)

Lecture 210 Quality Management Objectives (3 of 3)

Associate project managers,Project managers,IT project managers,Project coordinators,Project analysts,Project leaders,Quality assurance team members and managers