Fundamentals Of Healthcare Communication

You will learn how to effectively communicate with your patients, families and coworkers.

What you'll learn
Upon completing this education you will be able to:
Define communication
Name verbal and non verbal means of communication
Name 7 c’s of clear communication
List and discuss the five elements of excellent service communication
Exemplified an AIDET communication
Understand and explain the concept of ”managing up”
List key steps to implement and assess effectiveness of AIDET in a work place
Give examples of ASHLEE though body language
Requirements
Fluent English Profiency
Description
Fundamentals of Healthcare Communication course was created by Translate Nursing LLC. This course is designed for foreign-born healthcare professionals and their families who may need more education and support in achieving optimal and successful transformation into their new culture. Effective communication is essential. This course consists of five lectures and a final quiz to test your knowledge. In-depth explanation of verbal, non-verbal and written communication is provided. Upon completion of the class you will have basic knowledge on how to correctly write emails, document and correct errors as accepted by the United States communication etiquette. You will learn how correctly communicate with your patients and families, this process is also known as “bedside manners”. </p>

Overview

Section 1: My First Section

Lecture 1 Communication Introduction

Lecture 2 Verbal Communication

Lecture 3 Non-Verbal Communication

Lecture 4 Written Communication

Lecture 5 Summary and References

Section 2: Quiz

foreign born health care professionals ,foreign born health nursing students