Emily A. Sterrett - The Manager's Pocket Guide to Emotional Intelligence
HRD Press | 2001 | ISBN: 0874255996 | Pages: 125 | PDF | 1.01 MB
HRD Press | 2001 | ISBN: 0874255996 | Pages: 125 | PDF | 1.01 MB
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader’s EQ skills, resulting in a more successful career and a more satisfying life.
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