Effective Email Writing Skills (Level 3 Of 6)

Email Writing Course (3 of 6)

What you'll learn

write emails correctly for a few key information areas

understand messages conveyed in emails and reply accordingly

write emails using the standard structure of greeting, precise information, call to action, and sign-off.

avoid common errors in simple work emails.

use formal vocabulary in all work emails

Requirements

No programming experience required.

Description

This intermediate business email writing course is designed to build on the skills learned in the beginner course and to take participants to the next level in their business email writing. The course begins by exploring the basics of email etiquette and formatting. Participants will learn the fundamentals of formatting an email, including the structure of an effective email, the elements of the message, and the importance of subject lines. They will also learn how to craft effective messages that are concise, clear, and professional. The course will then focus on advanced applications of email communication. Participants will learn how to write persuasive emails to influence or persuade their readers. They will also learn how to create effective emails to customers and how to respond to customer inquiries. Additionally, they will learn how to use email to create and maintain relationships with colleagues and customers. Finally, the course will cover the technical aspects of email communication. Participants will learn how to manage their email accounts and how to use email software to maximize efficiency and reduce the workload of managing multiple accounts. By the end of this course, participants will have the skills and knowledge to craft effective and professional business emails that will help them communicate effectively and foster relationships with customers, colleagues, and clients.

Overview

Section 1: Introduction

Lecture 1 Welcome Message

Lecture 2 Certificate of Completion

Section 2: Module 1: Writing Essentials I

Lecture 3 Video: Call to Action

Lecture 4 Video: Subject line

Lecture 5 Video: Right email tone

Lecture 6 Video: Rescheduling a customer meeting

Lecture 7 Video: How to follow up on email

Section 3: Language Skills I

Lecture 8 Video: Use of will for future

Lecture 9 Video: Future simple tense

Lecture 10 Video: Present tenses for future

Lecture 11 Video: No Article

Section 4: Module 3 - Writing Essentials II

Lecture 12 Video: Mind mapping the email

Lecture 13 Video: PAPER format

Lecture 14 Video: PRESS format

Lecture 15 Video: GRACE format

Section 5: Module 4 : Language Essentials II

Lecture 16 Video: Subject Verb Agreement rules

Lecture 17 Video: Preposition of place

Lecture 18 Video: Preposition of time

Section 6: Module 5 - Difficult work situations I

Lecture 19 Video: Six situations when not to send email

Lecture 20 Video: Summarizing a meeting

Lecture 21 Video: Summarizing a report

Lecture 22 Video: Saying no over emails

Section 7: Module 6: Language Essentials II

Lecture 23 Video: Modal verbs

Lecture 24 Video: Quantifiers

Section 8: Module 7 - Difficult situations - II

Lecture 25 Video: Explaining a complex situation

Lecture 26 Video: Sharing an update in email

Lecture 27 Video: Apologizing in email

Lecture 28 Video: Out Of Office Replies

Section 9: Module 8: Avoiding Indianisms

Lecture 29 Video: Indianism I

Lecture 30 Video: Indianism II

Lecture 31 Video: Splitting phrasal verbs

The program is designed to meet the needs of working professionals who want to learn on the go. Email Pro+ course is designed in a way that you spend only 10 minutes every day to enhance your skills.