Digital Diversity/Cyber-Citizen/Cross Cultural Communication

Connecting Across Cultures: Multi-cultural, "-national, "-generational, "-sectoral, "-lingual, and "-stakeholder Teams

What you'll learn
How to use specific communications tools effectively to hit your target market with the right message via the right medium at the right time.
Create a Communications Charter with and for your team setting expectations and standards for connecting.
Implement a Communications Matrix with specified channels, media, frequency, and messages for your target audiences.
Coach your teams to identify the cultural challenges of distinct country, corporate, and generational cultures.
Why it matters which country and cultural distinctions are associated with high and low country contexts.
How generational characteristics cause misunderstanding preventing meaningful connection.
What leadership styles to apply and what are the five dysfunctions of teams.
Learn individual's communication styles to move people from reactive to proactive and lift performance.
Requirements
You should understand English and you may be multilingual, and you may have some work experience or a desire to work in a multi-cultural or multi-generational project, team, organization, company or community.
Description
Successful cultural communication in a globalized and digitized world is more urgent and important than ever for business, corporate and organizational performance.Accelerating cyber connectivity creates an ever-shrinking world over ubiquitous platforms expanding access to emerging talent 24/7 beyond borders, time zones, languages, generations, countries, cultures, and corporate behaviors. How will you capture your share of the global communications currency? How will you become fluent in this borderless world and connect to this global community that knows no boundaries and demands more and expects no less than excellence, innovation, access to foreign talent pools?Join us now and become a member of this global movement of cyber citizens and global cross cultural community!Don't miss out.  Take this on-ramp to the global highway connecting you to the world. Get connected and become fluent in cross cultural communications.

Overview

Section 1: Meet Your Instructor

Lecture 1 Introduction

Lecture 2 Grasshopper

Lecture 3 Non-Verbal communications examples

Lecture 4 Country and Corporate Cultural Codes and Definitions

Lecture 5 Learning Objectives

Lecture 6 What Return On Investment (ROI) Does Corporate Culture Deliver? Zappos Case

Lecture 7 Activity Step by Step ACTIVITY

Section 2: Section 1

Lecture 8 CIC equation

Lecture 9 Cross-Cultural Communications means different things to different people

Lecture 10 RAS–How We Process the Tsunami of Cultural Experience

Lecture 11 Inventory Culture Characteristics in Your Work Place–ACTIVITY

Lecture 12 Identify Define Diversity at Work–ACTIVITY

Lecture 13 MANAGING DIVERSITY AND MAKE YOUR ACTION PLAN–ACTIVITY

Lecture 14 Motivation & Maslow's Universal Needs, HBS

Lecture 15 Empathy

Section 3: CROSS CULTURAL COMMUNICATIONS ACROSS COUNTRY & Corporate CULTURES

Lecture 16 HOFSTEDE'S HIGH & LOW COUNTRY CULTURES 5 DIMENSIONS

Lecture 17 High Context = Emotional Quotient, Low Context = Rational or Intellectual quotie

Lecture 18 Dimension one: Power Distance Index

Lecture 19 Dimension two: Masculinity Femininity Index

Lecture 20 Dimension three: Long Term & Short Term Index

Lecture 21 Dimension four: Indulgence & Restraint Index

Lecture 22 Dimension five: Uncertainty & Avoidance Index

Lecture 23 Communicating Across Generations

Lecture 24 Introduction to Four Situation Leadership Styles Leading Multi-Cultural Teams

Lecture 25 Decision making Styles across multi-cultural teams

Section 4: ATTITUDES, VALUES AND COMMUNICATION TOOLS

Lecture 26 Attitudes, Listening Skills, and Communications Congruence

Lecture 27 Cultural Values Checklist ACTIVITY–Nine questions

Lecture 28 Develop and Deploy your Communications Charter–ACTIVITY

Lecture 29 Communications Matrix–ACTIVITY

Section 5: CONFLICT COMMUNICATION, COACHING TOOLS AND STRATEGIES

Lecture 30 Identify the 5 Conflict Communication Styles

Lecture 31 Reflection and Conflict Resolution ACTIVITY

Lecture 32 TECHNIQUES TO RESOLVE CONFLICTS

Lecture 33 Diversity Making Connections and a Plan of Action

Lecture 34 Lancioni's Five Dysfunctions of a Team

Lecture 35 The STOP Technique to Stop Conflict and Redirect For Better Outcomes

Lecture 36 Dealing with Discrimination

Lecture 37 Coaching and Mentoring

Lecture 38 The GROW Coaching Model and ACTIVTY

Lecture 39 The MAGNET Coaching Model ACTIVITY

Lecture 40 Tips for Tapping into the Global Talent Pool

Lecture 41 CONCLUSION

International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities, community service personnel including police services.,Udemy instructors and Association managers, Non-governmental Organization experts, International Development experts, International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities,,Business people and online or digital entrepreneurs expanding beyond borders and connecting to a global marketplace.,Bloggers and communicators connecting across generations and with messages targeted to hit stakeholders worldwide.,Project managers and team leaders, virtual team members,Travel enthusiasts,Community services including police and security services.