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    Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment

    Posted By: Tamaar
    Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment

    Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment
    by Kai Yang
    English | EPUB | 4.1 MB


    The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.