Cost Of Poor Quality (Copq) Management For Excellence

Learn to Analyze, Compute & Report Total Cost of Quality Accurately | Lean Manufacturing & Business Excellence Course

What you'll learn

Start from scratch, no prior knowledge of COPQ concept is required

Case Study based lectures to understand each element of COPQ

Cost of Quality Curve

Comprehensive understanding that goes beyond tracking costs of process wastes

How to expand COPQ to Total Cost of Quality

Generalized Excel Based COPQ Estimation Template that can used for any scenario

Detailed Tips to estimate or compute all cost headers

Requirements

Start from scratch, no prior knowledge of COPQ concept is required

No pre-requisites, except for general understanding of manufacturing or any business operation

Description

The Cost of Poor Quality (COPQ) is the cost associated with poor quality services and products. 4 key elements of Cost of Poor Quality are External Failure, Internal Failure, Appraisal and Prevention Costs. Some of them are hidden costs of waste (CoW)As manufacturing and engineering professional, in-depth knowledge of COPQ will help you to :Accurately compute or estimate COPQ including QC, Training and Service activitiesPerform cost-benefit analysis for quality improvements to take informed decisions.Prioritize efforts to acquire maximum impact on profitabilityBuild business acumen and present quantifiable business proposals to senior managementTo evaluate Problem Solving Efforts, Continuous Improvement (CI) and Lean InitiativesIn all, this Online Training on Cost of Poor Quality training is unique because it provides an effective approach to prioritize problem solving efforts and enable leaders like you in effective decision making so that performance and productivity improves through process & QC improvement. So it is a Business Performance Improvement (BPI) Course. It can be useful to kick-off quality improvement initiative in your organization or to re-prioritize or re-energize your team.You will learn in this Cost of Poor Quality (COPQ) Online Course, the following:Start from scratch, no prior knowledge of COPQ concept is requiredExample based lectures to understand each element of COPQCost of Quality CurveComprehensive understanding that goes beyond tracking costs of process wastesHow to expand COPQ to Total Cost of Quality (TCQ)Downloadable Generalized Excel Based Cost of Poor Quality (COPQ) Estimation Template that can used for any scenarioTips to estimate or compute all cost headersPotential challenges in implementing COPQ and recommendation to overcomeRoll out Approach

Overview

Section 1: Introduction to Cost of Poor Quality

Lecture 1 Introduction to COPQ

Lecture 2 Background and Importance of COPQ

Lecture 3 Elements of COPQ

Lecture 4 Understanding COPQ with real life example - Part I

Lecture 5 Understanding COPQ with real life example - Part II

Section 2: Elements of Total Cost of Quality

Lecture 6 Total Cost of Quality

Lecture 7 External Failure Costs In-Depth

Lecture 8 Internal Failure Costs In-Depth

Lecture 9 Appraisal Costs In-Depth

Lecture 10 Prevention Costs In-Depth

Lecture 11 Cascading Effect of COPQ

Section 3: Computing Cost of Poor Quality

Lecture 12 Challenges in COPQ Estimation

Lecture 13 COPQ Estimation - An example + Template to download

Lecture 14 Tips for Estimation of Cost Items for COPQ

Lecture 15 Rollout Plan for COPQ at Organization level

Quality Management Professionals,Business Excellence Professionals,Operations Managers,Accounting Professionals,Process Engineers