Complete Dental Receptionist Training

The Dental Administration Bootcamp

What you'll learn
Duties applicable to a dental receptionist
Policies and procedures for working in dental administration
Becoming confident while applying for a job interview in a dental office
Basic skills required to work in dental administration
Requirements
Knowledge of Basic English
Description
Dental Receptionist Course is a comprehensive program designed to give students all the practical skills they will need to become successful Dental Office Administrators. With detailed training on healthcare communication, medical language, and various dental reception procedures, students are well prepared to enter the field.What to expect as a dental office receptionist Students are more likely to be successful in this career if they:are interested in the administrative aspects of an oral health clinicenjoy working with the public in a health care settingare physically and emotionally able to manage workplace demandsare able to work shift work, including evenings and weekendswork well in a team environmentenjoy administrative tasks and are committed to customer serviceThe Dental Office Administration program can prepare you for an exciting and challenging career as a dental receptionist.Here is some educationin Dental Administration. ​Our training prepares students to work as confident and capable Dental Administrators and Receptionists.Everything you need to grow your team all in one place, for a fraction of the cost of other development tools and in-person training.These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:Endodontists: specialize in root canalMaxillofacial Radiologists: use imaging technology to diagnose disease in the head and neckOral and Maxillofacial Surgeons: operate on the jaws and mouthOral Pathologists: diagnose oral diseaseOrthodontists: straighten teeth with braces/retainersPediatric Dentists: specialize in children’s teethPeriodontists: specialize in gum diseaseProsthodontists: replace missing teeth with bridges, crowns or denturesPublic Health Dentists: promote preventative dentistry in the community

Overview

Section 1: Reception Management

Lecture 1 Responsibilities Of A Dental Receptionist

Lecture 2 Opening & Closing A Dental Office

Lecture 3 Review Your Office For Professional Appearance

Lecture 4 Answer Telephone Professionally

Lecture 5 Check Schedule For Accuracy

Lecture 6 Review Supplies & Place Order

Lecture 7 Maintaining Petty Cash

Lecture 8 HIPAA Regulations

Section 2: Patient Management

Lecture 9 Patient Education Materials

Lecture 10 Check Ins & Information Update

Lecture 11 Recall & Inactive Patient Management

Lecture 12 Handling Patient Complaints

Lecture 13 Explaining Office Policies

Lecture 14 Confirming Appointments

Lecture 15 Scheduling Effectively

Lecture 16 Filling In Cancellations & No Shows

Lecture 17 Collecting Payments

Lecture 18 Book Follow Ups

Lecture 19 Presenting Financial Plans & Options

Lecture 20 Assisting Chairside

Section 3: Records Management

Lecture 21 Record Insurance Information

Lecture 22 Ensure Safety Of Records

Lecture 23 Accurately File Information

Lecture 24 Arrange Charts & Radiographs

Lecture 25 Track Cases & Referrals

Section 4: Insurance Management

Lecture 26 Update Insurance Information

Lecture 27 Pre-Determination Of Benefits

Lecture 28 Preparing Claim Forms

Lecture 29 Submitting Supporting Documentation

Lecture 30 Submitting Claim Forms

Lecture 31 Assist In Problems With Payments

Section 5: Inventory Management

Lecture 32 Monitor & Order Supplies

Lecture 33 Monitor Office Equipment

Section 6: Office Participation

Lecture 34 Participation In Meetings

Lecture 35 Perform Tasks As Assigned

Section 7: Accounts Receivable Management

Lecture 36 Enter Financial Activity

Lecture 37 Maintaining Accounts Receivable

Lecture 38 Preparing Bank Deposits

Lecture 39 Preparing Statements

Lecture 40 Follow Up Claims

Lecture 41 Follow Up Delinquent Accounts

Lecture 42 Arrange Payment Schedule

Lecture 43 Prepare & Mail Billing Statements

Lecture 44 Prepare & Mail Overdue Account Letters

Lecture 45 Call Patients With Overdue Accounts

Lecture 46 Post Cheques Each Day

Section 8: Correspondence

Lecture 47 Sort & Organize Mail

Lecture 48 Preparing & Sending Correspondence

Section 9: Marketing & Public Relations

Lecture 49 Assisting In Preparation Of Marketing Materials

Lecture 50 Assisting With Recruitment

Lecture 51 Assisting With Facility Management

For anyone who is interested to work in dental administration or reception